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  #101 (permalink)  
Old 15-04-2008, 06:21 PM
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Originally Posted by purejurrasic View Post
Ok, heres an update from me.

Been on the phone quite a bit today regarding this, and following discussions with local fastway subcontractors, the local fastway depot, and fastway franchise support, it would seem that the sales rep who gave us the information (who has now left the company) was incorrect.

In their own words, they 'do not accept reptiles knowingly' and 'do not have a licence'.

I find this hard to understand since all the boxes I have been told about are clearly marked 'live reptiles' and so am thinking that they simply 'turned a blind eye' to it.

I have now been told that they will inform all the subcontractors and also head office so that official clarification can be made.

This is not limited to the local depot here in sussex, as I have today been informed of another party who has also been told they can carry reptiles, and who has just spend a large amount on the pre paid tickets.

So, in the absence of any contary information from this company, I would advise that they are indeed breaking the law by transporting Reptiles.


Now, on the same subject, I have also been on the phone to TNT.

The local depot were all ready and willing to collect reptiles until I asked about the transporter authorisation number, at which stage they admitted they didnt know anything about it and passed me onto customer services.

Nicky in Customer services didnt know anything about such a number and was advised by her supervisor to put me onto international dept.

Sandra in the international dept also had no knowledge of the number nor the need for it, and so passed be back to my local depot.

Zoe at my local depot had no idea what I was talking about and has taken my number and promised to call me back.

So, for a company that apparently can legally transport reptiles, so far they have failed to provide evidence of this and if all these depts are in the dark as to what the authorisation is, i cant see how the company can effectivly transport reptiles with a duty of care.

I will keep you all updated on this, and if there is any account holder with TNT who can ask the question at thier end, the help will be much welcomed.

I think someone said they always have a document on the boxes they get in, sorry cant remember who it was, but if they can shed any light on this, it will help us all.

Just for information, I have conducted these enquiries in my capacity as welfare officer for ESRAS and at the request of a member of that society, and directed the enquiries towards the two local depots within our area.

Thanks for the info pure jurrasic , very helpful
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  #102 (permalink)  
Old 15-04-2008, 09:55 PM
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pure jurrasic thats excellent info... this is a REALLY important thread for everyone to see.. if TNT indeed are looking like a grey area also we ALL need to know ASAP..

ive never used TNT when buying an animal but my partner was considering it so if anyone gets clear info can they post here asap...

and maybe ask T-bo to make some sort of factual info thread without any of the arguements
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  #103 (permalink)  
Old 15-04-2008, 10:58 PM
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pure jurrasic thats excellent info... this is a REALLY important thread for everyone to see.. if TNT indeed are looking like a grey area also we ALL need to know ASAP..

ive never used TNT when buying an animal but my partner was considering it so if anyone gets clear info can they post here asap...

and maybe ask T-bo to make some sort of factual info thread without any of the arguements
TNT are covered by a type 2 transporter authorisation, so are legal to carry reptiles over 8 hours.

How they quite overcome the competant attendant and jouney logs is a little beyond me, but thats outside the scope of this thread !
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  #104 (permalink)  
Old 16-04-2008, 10:06 AM
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First of all, sorry I haven't posded for a couple of days.....been really busy out of cyberland....

I would like to say thanks to the members who have added information that has been really helpful, this is what the whole thread is about, finding out what the actually truth is when it comes to a Courier company operating within the law when it comes to transporting animals.

The thread was never started as being anything to do with any breeder, seller etc.. and the only reason I started to go through couriers terms and conditions was because I asked questions and no one seemed to be able to give me the answer to them...

I didn't know anything about Fastway before starting the thread and they were (among others) brough to by attention to check out.

As I have also clearly said all the way through, this is a work in progress....what Im finding out as I am going along, because I honestly don't know the answers....

The only information on couriers I have mentioned have always been their own Terms and Conditions and I have always put that if any of the info I have shared along the way can be corrected because you know any different it would be good for you to share....

Once again, it saddens me though that broaching the subject in a way that is Only about the legalities of courier companies and nothing else has siralled into arguments (which again, I have nothing to do with).

The thread is also nothing to do with breeders with regards to whether they should be classed as a business or not....the thread is not about breeders...its about courier companies...

Buyers want to know how to clear up the massive grey area, because they are also included in a sale and responsible for what they agree to with regards to accepting an animal by courier and clearly this is a massive grey area for people other than just myself....Im searching for facts... Im in no way comenting on any people that actually send anything...but the companies that actually do it....

Also, and please again someone correct me if this is wrong....but the part that states - transporting for financial gain, refers to companies that make a profit from the transport (i.e couriers), where there profit is made from transportation, and therefore not actually about breeders again...

The thread is aimed at clearing up the legalities of COURIER companies and what they have to have to be legally allowed to move animals from place to place...

They way I see it too, and if someone could clear this up too it would be great...Nige is not solely transporting animals for profit (i.e he doesn't get paid to courier other peoples animals, he is transporting his own animals that he owns in person and people are chipping in to cover his petrol etc.. ) buyers are not actually buying the animal until its been brought to them by the animals owner (who it still belongs to during transit).

Faith and Diablo - I am sorry if the thread has caused you problems in other threads, I honestly didn't start the thread to bring into question any breeder or seller and their choices of courier.....and I only added Fastway when they had been mentioned to me by another member with regards to them being another courier company that gets used...like I have mentioned lots of other courier companies too, the thread is definetly not aimed at them but at all couriers and what they need to have to be doing it above board....because I honestly don't know and want to know.

Its really unfair that members have commented in this thread that I have made acusations or have been making coments aimed at people directly because that is completely untrue, and I haven't even discussed anything about couriers or people who send things in any other thread, bacause the other threads are not about what the legalities involved are for EVERYONE buyer and seller. It is a coincidence that issues raised in this thread...have cause other members to direct questions at sellers, and those have nothing to do with me or what what I was trying to do in starting the thread..

I started the thread to clear thing up for myself, no one could then give me an answer, so I then was showing as I was going along, what I was finding out on the way....and hoping people would add things if they had a better understanding than me

Once again, thanks to those who added information on the legalities, much appreciated...

Once again, I have no interest in anything to do with Faith and Diablo and can honestly say I havent even anything to do with the issues that were raised with them.

I just want to know (and it seems lots of other people do too!!) what the legalities are with ANY courier company, and how you know which ones are ok and which ones are not.

So, please people, stop saying this is about anyone inperticular, I didnt even know until after I had looked into Fastway, who the members using them were, they were just another courier people were wondering about.
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  #105 (permalink)  
Old 18-04-2008, 10:20 PM
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Originally Posted by SelinaRealm View Post

Faith and Diablo - I am sorry if the thread has caused you problems in other threads, I honestly didn't start the thread to bring into question any breeder or seller and their choices of courier.....and I only added Fastway when they had been mentioned to me by another member with regards to them being another courier company that gets used...like I have mentioned lots of other courier companies too, the thread is definetly not aimed at them but at all couriers and what they need to have to be doing it above board....because I honestly don't know and want to know.

Its really unfair that members have commented in this thread that I have made acusations or have been making coments aimed at people directly because that is completely untrue, and I haven't even discussed anything about couriers or people who send things in any other thread, bacause the other threads are not about what the legalities involved are for EVERYONE buyer and seller. It is a coincidence that issues raised in this thread...have cause other members to direct questions at sellers, and those have nothing to do with me or what what I was trying to do in starting the thread..


Once again, I have no interest in anything to do with Faith and Diablo and can honestly say I havent even anything to do with the issues that were raised with them.

We understand that the thread wasnt made to be directed it at anyone Selina and we took no offence by any coments that you have made at all

Good on you for taking things in to your own hands.



On different note

We had a convasation with the rep from fastways when we first signed up for an account about licensing etc
We directly asked the rep " are you licensed to courier live reptiles" the responce was " Yes we have all the correct licensing, We also courier for another lady in the area that does reptiles" Our question to the rep then was "Is that lady called Sam?" Responce was "yes she sends leopard geckos too"

So there for it is fastways that are trying to tell people they are licenced and are misleading people to signing up accounts with them and paying up front.
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  #106 (permalink)  
Old 19-04-2008, 12:41 PM
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Originally Posted by Faith View Post
We understand that the thread wasnt made to be directed it at anyone Selina and we took no offence by any coments that you have made at all

Good on you for taking things in to your own hands.



On different note

We had a convasation with the rep from fastways when we first signed up for an account about licensing etc
We directly asked the rep " are you licensed to courier live reptiles" the responce was " Yes we have all the correct licensing, We also courier for another lady in the area that does reptiles" Our question to the rep then was "Is that lady called Sam?" Responce was "yes she sends leopard geckos too"

So there for it is fastways that are trying to tell people they are licenced and are misleading people to signing up accounts with them and paying up front.
Thanks....

Sorry to hear what has been going on with Fastways.....I am glad the thread was started about couriers in general, as this may not have been found out about Fastways in time for nothing bad to have happened, so I am glad it helped in discovering a problem and dealing with it.

I am still waiting for a reply from Defra, even it they cannot provide an actual list of which couriers are legal, they will hopefully still confirm what is required. (i.e A courier company must have this, and do that, to transport animals legally). So at least we have a definate answer on what we all need to know to check for, and keep ourselfs on the right legal standing.

I have absolutely no reason to think that any of the comments and info provided by Pure Jurrasic are not correct, in fact I think he provided well explained information on what is required. So, hopefully a reply from Defra, will be able to just confirm those things for us with them having come from the official sourse.

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  #107 (permalink)  
Old 19-04-2008, 12:57 PM
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LOL

Dont hold your breath for defra, they will no doubt refer it to AH WIT team !

Whilst I acknowledge TNT has a type2 authorisation, and therefor are legally permitted to carry reptiles, I cant for the life of me understand how they can be the responsible attendant, when most of thier drivers know jack about reptiles.

I doubt very much if each driver carries a copy of the authorisation, which is required by law, and have doubts regarding the jouney logs aswell.

It will be interesting to see what defra come up with.

This has been very much in my mind over the last year or so, what with the coaches we run, and although that is different situations, TNT, or any carrier, is a clear cut economic activity, no mater if the breeder makes money or gives the animal for free.

If you want, pm me and I can give you a contact at Animal health welfare in transport, who would proberbly be a faster route for info than defra.

BUT, for now, i will stick to recomending that any person using a carrier asks for the authorisation number first.

It must be remembered though, having this authorisation does not ensure any animal will arrive safe, and in no way implies any kind of comeback unless the transporter has breached the regs.

As seen on another thread, a seller takes care to ensure a legal carrier is used, the poor animal still gets injured and there is all kinds of issues.

Still waiting to hear under what act, trading standards think there is a comeback.

It should be noted, that none of this has been tested in court !
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  #108 (permalink)  
Old 19-04-2008, 01:32 PM
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Originally Posted by purejurrasic View Post
LOL

Dont hold your breath for defra, they will no doubt refer it to AH WIT team !

Whilst I acknowledge TNT has a type2 authorisation, and therefor are legally permitted to carry reptiles, I cant for the life of me understand how they can be the responsible attendant, when most of thier drivers know jack about reptiles.

I doubt very much if each driver carries a copy of the authorisation, which is required by law, and have doubts regarding the jouney logs aswell.

It will be interesting to see what defra come up with.

This has been very much in my mind over the last year or so, what with the coaches we run, and although that is different situations, TNT, or any carrier, is a clear cut economic activity, no mater if the breeder makes money or gives the animal for free.

If you want, pm me and I can give you a contact at Animal health welfare in transport, who would proberbly be a faster route for info than defra.

BUT, for now, i will stick to recomending that any person using a carrier asks for the authorisation number first.

It must be remembered though, having this authorisation does not ensure any animal will arrive safe, and in no way implies any kind of comeback unless the transporter has breached the regs.

As seen on another thread, a seller takes care to ensure a legal carrier is used, the poor animal still gets injured and there is all kinds of issues.

Still waiting to hear under what act, trading standards think there is a comeback.

It should be noted, that none of this has been tested in court !
Hi there,

Thanks, I think those are the reasons for the reply from Defra to be taking so long.....Think they must be working out what to reply...

Will definately be interesting to see what they do come back with, wherther thats from themself or via the Animal Welfare in Transit. Either way, this is definately something we would need a clear answer in writing from them on....esspecially because these things have not been proven in court YET...because it would probably be a matter of time before people started to be affected by it, esspecially with the new laws effecting animal welfare not long comming into place and there already show to be massive problems with the RSPCA and the Exotic Keeping comminity....it would be good to have the answers so we can make sure the chance of them attacking the reptile keeping community again with regards to courier companies too.
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  #109 (permalink)  
Old 19-04-2008, 06:37 PM
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I've just read through this whole thread and although I know nothing about the courier services it tickled me to see a thread by a member saying what a 'well thought out thread' this was and that they were pleased someone had finally done it.

They sent me an 'item' via the post office. It wasn't an 'invert' and I later found out it was illegal to have sent it in that manner.

The wonders of hindsight!!!!!!!!!
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  #110 (permalink)  
Old 19-04-2008, 06:50 PM
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Doesnt take a genious to work out who that was!
The thing is buyers are as much to blame as sellers unless they are misled about the way the animal is going to be delivered.
If someone said to me they could deliver something for say under £20 unless they were very local it would raise suspicions.

When i first started keeping reptiles i got a rankins dragon thru the post , i didnt know then what i know now , sadly it died a day after i got it , im guessing stress which is why i personally am so against cutting corners to save a few quid.
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