Hello you

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~*~The Clan~*~0.1-Green Tree Python1.0-Emerald Tree Boa2.1-Reticulated Pythons1.1-Boa Constrictors18.32-Royal Pythons1.3-Corn Snakes0.1-Garter Snake0.1-Eggeater0.1-Bosc Monitor1.0-B&W Tegu0.0.1-Amazon Milk Frog0.2-Alaskan Malamutes0.1-GSD x Husky0.1-Siberian Husky3.5-Ferrets1.1-Skunks
Specialising In Royal Python Morphs, Tree Snakes and Sled Dogs.

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0.2.1 Pogona Vitticeps
1.3.1 Rhacodactylus Ciliatus
0.0.2 Rhacodactylus Auriculatus
4.4.2 Eublepharis Macularius
1.3 Stenodactylus Sthenodactylus
3.1 Pantherophis Guttatus
1.1 Python Regius

i just don't understand all his excuses, he has a reason for everything, thats why i seeked professional help, it was the only way to get through to him about my money

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Custom Aquaria

Mark Grove House, Allen Road, Rushden, Northamptonshire, NN10 0DU (East Midlands)

Phone: 01933 356894
Fax: 01933 356894

They do vivs and aquariums. I've bought a viv from them at a show and it was good quality. No idea how much a stack would cost or delivery but worth a phonecall (they don't have a website). They have a good reputation.

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If you don't like my decisions visit here then do this


My current collection1.0 Purple phase albino retic0.1 Malaysian blood python0.1 Macklott's python1.1 Royal pythons0.1 Texas Ratsnake het T+ albino0.1 Argentine black & white tegu1.0 Nile monitor (common)

hi all, i know this has nothing to do with me, bt i av read the thread and i think its terrible what this guy has done to people wanting vivs, and i just hope u all get ur money bk, sorri this reply is no help to any 1, bt jst thought wud comment.

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0.2.1 Pogona Vitticeps
1.3.1 Rhacodactylus Ciliatus
0.0.2 Rhacodactylus Auriculatus
4.4.2 Eublepharis Macularius
1.3 Stenodactylus Sthenodactylus
3.1 Pantherophis Guttatus
1.1 Python Regius

I still have not had a full refund

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Mason

1.0 of "Quixotic_Axotlotl"





http://masonexotics.co.uk/ourcollection.aspx

Locality Boas and Retics A Passion.

I wasn't going to post in this thread as I really wanted to give Mr Clements the benefit of the doubt. Alas I was wrong.

I placed an order for a viv plus full heating/lighting for an adult male BCI, and as requested I paid a 30% deposit.
That was December the 4th. I was told I'd have my viv by the 18th.
18th came and went, I emailed him 5 or 6 times (on both email addresses) and also sent him PM's on here. No reply.
Eventually on January the 4th I got a phonecall from him promising me my vivarium that week.
That week came and went, no viv.
So I emailed him, no reply.
I tried calling him a number of times, and did not once get an answer.
So I contacted Consumer Direct, and as they suggested I sent him a letter recorded delivery quoting the consumer protection (distance selling) regulations, that I have the right to receive the goods within 30 days of placing the order.

I sent the letter on 12th of febuary and stated I wanted the viv by the 22nd of feb or I was cancelling and wanted my deposit back.
The 22nd was 80 days since I placed the deposit.

The 22nd passed, nothing. No viv, not even a phone call or an email.

On the 27th of febuary I called him, no answer so i left a message.
The same on the 28th, 29th and 1st of march.

On march 1st (saturday) I got a text back saying to text or email him my bank details and he would sort the refund out on monday, so I did.

It is now wednesday and I still don't have my refund.

Legally, he has 30 days from feb the 22nd to refund me the money, after that trading standards step in on my behalf.

oh dear me seems this guy has had a good few people, my sympathys are with you all.. if i can help out any way please pm me, or just take a look in the gallery