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  #51 (permalink)  
Old 24-03-2008, 07:09 PM
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His 30days were up today, and surprise surprise- I don't have my money back.

Tomorrow I will be calling Trading Standards and the small claims court.
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Old 24-03-2008, 07:50 PM
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Good luck in trying to get your money back, its a mental strain when people rip you off and dont respond to your calls.
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Old 24-03-2008, 08:13 PM
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keep us posted on how that goes.

still haven't had anything back after that £28. still owes us £192

sami
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Old 25-03-2008, 10:12 AM
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I am just off the phone to Consumer Direct, they are contacting trading standards on my behalf and trading standards will be in touch with me in 5 working days.

I urge anyone still owed money by this man to get in touch with trading standards also, as the more complaints they have the more likely they are to launch an investigation.

Trading Standards Central - Trading Standards and Consumer Protection information for the UK
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Old 28-03-2008, 03:04 PM
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I've just emailed them with all the details...

fingers crossed something gets done about this!!!

Sami
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Old 30-03-2008, 06:10 PM
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Default Enough is enough. Surreal Snakes/ Rob Clements

hi guys I live about 10 mins away from this guy in Plymouth do you know what his address is? I could try and find out if you want to visit him!
I was going to have a stack done buy him because he was just around the corner for me im glad I didn't. good luck getting money back if Ihave help in any way let me know guys we all need to sick together when things like this happen to fellow reptile keepers.
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Old 31-03-2008, 12:21 AM
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Seems to me his either taking the biscuit or paying back the money he ows people with allowences he gets
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Old 31-03-2008, 12:28 AM
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Quote:
Originally Posted by PanicXattack View Post
got an address? will collect ya money 4 a cut in it lolol

Should I bring the plyars SP?
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  #59 (permalink)  
Old 31-03-2008, 12:48 AM
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Just hope in the car drive to his house un-expected give him a SHOCK and request the payment ontop of petrol cost ect.
If he dosent give it take what you think is worth your money just like what baliffs do lol
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Old 31-03-2008, 04:45 PM
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had this email from trading standards...

When you buy goods by distance means, such as by internet, phone or mail order, your contract is covered by the Consumer Protection (Distance Selling) Regulations 2000. These Regulations provide that goods should be delivered within 30 days of ordering, otherwise the contract can be automatically cancelled. The trader should then refund you ASAP, however under the Regulations has up until a further 30 days to do so.

As this 30 day period has passed you should write (proof of postage and keep a copy) to the trader under the above law, setting 10-14 days for the rest of the money to be refunded to yourself due to the breach of contract on behalf of the trader.

Sami
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