I'm sick of people saying how harsh everyone is for having a go at vivbuilder but you have to look at the resons why....

People don't just post on here streight way...they contact vivbuilder and either dont get a response or are bombarded with excuses....Sure the guy may be in times of hardship but as a customer is that really your problem? And maybe even some contact every now and again to keep you up to date with your order would help rather than having to chase them after months of waiting for your order.

I'm sorry to hear that he has stoped trading and hope that he can get the business up and running again...I just hope that the next time he will run things a little better or at least stop taking orders when he is over run.

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My ReptilesMale Bearded Dragon - RockyFemale Bearded Dragon - BlimMale Yemen Chameleon - CharlieFemale Tangerine Albino Leo - FreyjaFemale Normal Leo - Luna

The above wording that i have highlighted really is either off track or to be honest rather immature.

The fact is no one has slated Mike as a person and i am sure he is a genuine guy, they have critised the companys ability to communicate, delivery times and fullfillment of orders placed. When you call up BT although there service in my opinion is it doesnt mean the person i am dealing with is not a genuine person.

As for finding it hard and sticking the knife in unfortunatly if you place an order with someone for something unless that item is there on the given arranged date it causes some bad feeling whether to do with vivarium or anything really.
As for the last few words i will leave that down to peoples perceptions of childish or not. Personally i believe an animals habitat should be setup before the animal arrives so killing animals due to lack of vivarium is nothing to do with a vivarium builder.

I personally have had problems with Mike when he first opened the buisness but i dont believe forums are meant to be used at grounds to slag/jeopardise peoples buisness because at the end of the day i am sure there are thousands out there happy with there products from Mike as with any buisness, you cant please everyone.

The above holds no personnel feeling towards anyone just felt as if i wanted to throw my two pennies worth in.

Thanks

Jackie.

I am of the opinion that this should be closed. HOWEVER if vivbuilder wishes to comment then i will gladly reopen it for him to comment.

To be honest i think things like this should be delt with off forum, peoples lives can be affected buy slatings and comments made, some may be true, some may not be, but it really is akin to airing ones dirty washing in public.

(by the way this is a personal opinion )

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Point one he has had personal abuse and slatings, so what you are saying is inaccurate, I totally agree with you that forums are not for slating businesses, you may find my words beneath you, but the fact is, there are people who have personally slated mike on here , and should spend their time on other things like husbandry.

No one is saying he hasnt had problems, but that is the nature of a small business in this climate, was the company perfect no it wasnt, but its the way people seem to almost enjoy someones demise.

In regards to the previous statement, I know of at least two cases where the person posted on a forum before even speaking to him. Not really the way to sort out a problem,

I certainly do not agree with the personal slating but I think that every person has the right to post about the service they received....

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My ReptilesMale Bearded Dragon - RockyFemale Bearded Dragon - BlimMale Yemen Chameleon - CharlieFemale Tangerine Albino Leo - FreyjaFemale Normal Leo - Luna

as long as its accurate and without exaggeration your right, but a great many arent, as keyboard warriors used the forum to say things they never would to the company, and if they do post then the company should be contacted by the forum for a response and then the topic sealed , The problem is it is now legal precident, for the owner of the site to be liable if any inaccuracies are posted which cause problems, I know of at least one other reptile forum where the owner was served court papers due to a post.