Does anyone know what is happening with vivbuilder.co.uk. I know he has stopped trading but is he completing orders made before he ceased trading?

I ordered and payed for something before he stopped trading. Although he informed me he would complete all orders made before they stopped trading I have had no luck in contacting him since and now I'n becoming upset and concerned about the situation.

Does anyone have any news about what is happening?

Phil

Dont know anything about it..
somebody must though, i remember ages ago some people had issues with them but dont know anything about them ceasing to trade.
Lets hope someone can help you.

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Please acknowledge.

They have unfortunately stopped trading, some people here have been refunded, if you paid by paypal or credit card you should contact them to claim a refund.
If you do a search for vivbuilder you will see the thread.

Oddly though a person a few miles from where his business was in Dursley has recently started selling items on ebay, a photo of one item is the same as in their vivbuilder shop!.

I spoke to some woman twice this week and she promised that someone will conatct me but I'm still waiting?

I paid half over the phone and when i phoned back a few days later they told me they had stopped trading but will complete previous orders? i've kept trying to phone in order to pay the rest but to no avial. I've sent loads of emails too. Some reason i feel i have been had?

Phil

I had placed an order about 3 weeks before they ceased trading, phoned up and did get a refund.

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I keep phoning but it's no good as no one answers. I've just sent my 4th email asking for a refund. I really like their vivs and a friend of mine gives them such a good review. I understand the difficulties they are going through but I just wish they were more honest and open. I don't mind waiting if it helps them out I just need some news about hat is happening as I acn not aford to lose money like that.

phil

Too late to help him out I am sure you all will be contacted in due course re your monies.

How come he's stopped trading? just given it up or gone into receivership?

if he's gone into receivership you'll be added to a list of debtors and if you're lucky you might get a few pence to the pound, if there's anything left after the major debts have been serviced.

Like Lotus Nut said earlier, if you paid by credit card then you can claim it back from the credit card company.

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I paid over the phone but onlly used solo which having checked out with my bank does not cover for such matters.

I ordered and paid for items months ago,I was promised a refund but never recieved it,as it was only a smal amount I said I would take other goods instead but never recieved them either,in the end after sending email after email I gave up,but as I say it was only a small amount,could try trading standards or citizens advice but I dont know if it will do any good,there was a thread on here with someone defending vivbuilder and bigging him up after other complaints if I can fin it I will post it.