Exo terra doors

[GRB]

Hi all

I was wondering if anyone knows where I could order replacement doors for a 60cm x 45 x 45 exo terra?

I've tried to contact customer service, but it links to Hagen who then state that they are distributors not manufacturers (without telling me who is ).

Alternatively, does anyone have spare door(s) from a broken exo terra?

[Slurm]

Yeah hagan were crap with me when i tried to get a new mesh roof, kinda put me off them a bit.

[cornsnakejay]

if it is only the glass that is broken why dont you just replace the glass?

[GRB]

Originally Posted by cornsnakejay

if it is only the glass that is broken why dont you just replace the glass?

The glass has broken, but getting the broken shards out of the plastic holders is a nightmare. They've been siliconed in, and the glass broke in such a way that there is tiny slivers of glass in the plastic runner.

Hagen are indeed totally useless.

[cornsnakejay]

i'm sure (but not 100%) that there is something you can buy to dissolve/release the silicone's grip, it's worth looking for, you aint getting no-where with hagen

[Crestie Chris]

I've actually had a good experience with hagen, must be something of a rarity XD my mesh top has gone rusty and they sent me one off a broken unit FOC not bad at all

[GRB]

Heh, lucky for some!

I've tried the silicon eater and it might work eventually, but it's really hard to get the dissolver actually in contact with the silicon (which is underneath long slivers of glass). I might try contacting Hagen again with aims of buying 2 new doors, I think that would be the least hassle.

[messengermatt]

Goodluck with that, they are a pain and rarely entertain replacements, if you want 2 new doors they will tell you to buy a new viv.