Go Back   Reptile Forums > Help and Chat > Equipment & Supplies



  #1 (permalink)  
Old 16-09-2009, 10:19 AM
GRB's Avatar
GRB GRB is offline
Administrator
Join Date: Jan 2008
Location: St Andrews
Posts: 5,532
Blog Entries: 1
Default Exo terra doors

Hi all

I was wondering if anyone knows where I could order replacement doors for a 60cm x 45 x 45 exo terra?

I've tried to contact customer service, but it links to Hagen who then state that they are distributors not manufacturers (without telling me who is ).

Alternatively, does anyone have spare door(s) from a broken exo terra?
Reply With Quote
  #2 (permalink)  
Old 16-09-2009, 10:52 AM
Slurm's Avatar
www.slurmsgeckos.co.uk
Join Date: Jun 2008
Location: england
Posts: 3,156
Default

Yeah hagan were crap with me when i tried to get a new mesh roof, kinda put me off them a bit.
__________________
3.5.6 Crested Geckos
1.1.4 Mossy Geckos
0.0.1 Water Dragons
1.0 Big Headed Gecko
0.2 Chickens

4 baby Crested Geckos for sale.
Reply With Quote
  #3 (permalink)  
Old 16-09-2009, 11:58 AM
cornsnakejay's Avatar
Super Regular
Join Date: Jan 2009
Location: houghton regis/bedfordshire
Posts: 299
Default

if it is only the glass that is broken why dont you just replace the glass?
Reply With Quote
  #4 (permalink)  
Old 16-09-2009, 12:12 PM
GRB's Avatar
GRB GRB is offline
Administrator
Join Date: Jan 2008
Location: St Andrews
Posts: 5,532
Blog Entries: 1
Default

Quote:
Originally Posted by cornsnakejay View Post
if it is only the glass that is broken why dont you just replace the glass?
The glass has broken, but getting the broken shards out of the plastic holders is a nightmare. They've been siliconed in, and the glass broke in such a way that there is tiny slivers of glass in the plastic runner.

Hagen are indeed totally useless.
Reply With Quote
  #5 (permalink)  
Old 17-09-2009, 09:49 PM
cornsnakejay's Avatar
Super Regular
Join Date: Jan 2009
Location: houghton regis/bedfordshire
Posts: 299
Default

i'm sure (but not 100%) that there is something you can buy to dissolve/release the silicone's grip, it's worth looking for, you aint getting no-where with hagen
Reply With Quote
  #6 (permalink)  
Old 17-09-2009, 10:11 PM
Crestie Chris's Avatar
Gold Star Member
Join Date: Jun 2009
Posts: 5,078
Reviews: 5
Default

I've actually had a good experience with hagen, must be something of a rarity XD my mesh top has gone rusty and they sent me one off a broken unit FOC not bad at all
Reply With Quote
  #7 (permalink)  
Old 18-09-2009, 11:03 AM
GRB's Avatar
GRB GRB is offline
Administrator
Join Date: Jan 2008
Location: St Andrews
Posts: 5,532
Blog Entries: 1
Default

Heh, lucky for some!

I've tried the silicon eater and it might work eventually, but it's really hard to get the dissolver actually in contact with the silicon (which is underneath long slivers of glass). I might try contacting Hagen again with aims of buying 2 new doors, I think that would be the least hassle.
Reply With Quote
  #8 (permalink)  
Old 18-09-2009, 11:12 AM
messengermatt's Avatar
5 Star Member
Join Date: Feb 2009
Location: Above and beyond
Posts: 4,717
Reviews: 1
Send a message via MSN to messengermatt
Default

Goodluck with that, they are a pain and rarely entertain replacements, if you want 2 new doors they will tell you to buy a new viv.
__________________
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
4x3x2 vivariums with fully opening hinged doors doors for sale! Portsmouth ch-risss Equipment Classifieds 3 13-09-2009 07:36 PM
Viv doors? stainthedane Habitat 5 20-01-2009 05:40 PM
next doors cat Moosmoo Other Pets and Exotics 17 22-08-2008 05:40 PM
Viv Doors Breezy_One Habitat 3 28-02-2007 06:52 PM


Help For Heros

All times are GMT +1. The time now is 06:11 AM.



Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2012, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO 3.6.0
Copyright © 2005 - 2011, Reptile Forums (RFUK™)
Privacy Policy