makes me so angry

[twydell]

AHHH I AM FUMING!!!!!!!!!

I recently did a £200 spending spree for my tree frogs at t 888 thinking they wouldnt screw me over with mistakes like last time but it seems they havent changed!!!

I ordered a new exo terra for my whites, along with thermometer equipment, background, heat mats uv lighting..... not only does the glass vivarium come SMASHED AND SHATTERED IN THE DELIVERY but HALF MY ORDER ISNT THERE!!!!

youd think as a customer paying more than a tenner at their "online shop" theyd ship all their items listed, BROKEN OR NOT!!!

just makes me soo angry because i was looking forward to setting up their new home tonight.. i phoned them about the broken viv today at college, but didnt realise half the stuff didnt come until i got home!!!!!

AHHHHHHHHHHHHHHHH!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!

the sh!t will hit the fan tomorrow when i phone them :c ensor::cen sor:

anyway

how is everyone?

[joeyboy]

ive only had one order but the same thing happened to me. Ordered some stuff and 2 things were out of stock(according to invoice inside the parcel, had to wait ages for the other 2 items.

WHY CANT THEY SAY "OUT OF STOCK" ON THEIR DAMN SITE!

[Joshh]

Well i know not to use them now, Thanks =D

[twydell]

Originally Posted by joeyboy

ive only had one order but the same thing happened to me. Ordered some stuff and 2 things were out of stock(according to invoice inside the parcel, had to wait ages for the other 2 items.

WHY CANT THEY SAY "OUT OF STOCK" ON THEIR DAMN SITE!

a year ago i ordered 2 white lipped tree frogs and a tree frog habitat kit from them, because you know, if they list they have white lipped tree frogs on their site you'd rightfully assume they have SOME in stock.....phone call next day "we're actually out of white lipped tree frogs, but can we offeer you another frog?" so i went to pollywog instead....and the funniest thing is they still sent me the habitat kit, with half the stuff replaced with other items because it was all out of stock or discontinued....

SORT YOUR STUFF OUT!!!

[hedgehog738]

i like bangers and mash

[Gina.]

Originally Posted by joeyboy

ive only had one order but the same thing happened to me. Ordered some stuff and 2 things were out of stock(according to invoice inside the parcel, had to wait ages for the other 2 items.

WHY CANT THEY SAY "OUT OF STOCK" ON THEIR DAMN SITE!

Same thing happened to me. They had literally just written on the invoice "will arrive later" TWO weeks later!! AND I had already been waiting over a week for the order, which okay... isn't TOO bad but it was really annoying because the tracker thing hadn't been updated and they didn't email/call back!

[Joshuashaw]

Cannot fault the company with my orders to be honest, rang me up and told the bulb fitting I ordered was incorrect for the ceramic I ordered too. One employee doesn't make a bad company.

[Annihilation]

Cant say iv ordered from them, however i was going to. You may have saved me some money and time there man. Hope they sort themselves out tbh.

[andaroo]

i got a grapevine from them a while ago. it was infested with woodworm and they wouldnt refund me or respond to any emails i sent them until i threatened to report them to trading standards! I wasnt the only one to recieve an infested grapevine either i think there was a few people on here too who got them!

[serpentsupplies]

you should use us. we have free delivery no matter what you order and if it's on the website it's in stock. and we are probably cheaper too.