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Old 25-01-2010, 08:51 AM
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Default Megaray from Kimbos world

Hey guys

ordered a 60watt eb megaray from kimbos reptile world and still eagerley awaiting delivery. have been waiting like a week or so now and keen to get it asap.
Kimbos are having a bit of a drama at the moment with their stock of external ballasts coming from the factory. (factory need to pull their finger out i say!! )
anyone else waiting on their order/s?????
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Old 25-01-2010, 02:23 PM
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I got my first ever megaray (or pair of, they were doing an offer) from the shop in U.S. Was going to get another one a couple months back from the UK shop - but never got a reply ... ended up buying a Powersun, but I did like the megarays.
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Old 25-01-2010, 05:57 PM
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its sooo annoying! i need one asap really and waited like a week so far now
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Old 26-01-2010, 12:47 AM
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you think you've been waiting long?


11/21/2009 Pending
11/23/2009 Processing
12/16/2009 Processing Out of stock - order to follow shortly.
Regards Donna
01/14/2010 Processing We are very sorry for the delay on your order - we are still waiting for item to come into stock - we will dispatch shortly - regards Donna.


the factory is taking the piss man im considering cancelling tbh but i want the bulb
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Old 26-01-2010, 10:26 AM
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ok, maybe i've no been waiting as long but im like a child when it comes to waiting for stuff ive ordered lol!
i would cancel and go for a power sun but want the mega ray for the external ballast and the quality of the bulb!!

i wish the factory would hurry the ***k up!!
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Old 26-01-2010, 12:47 PM
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When I got mine direct from the US it took forever too so think it's their end. I was considering canceling too - if I remember right it took about 3 months to arrive!! I'd tried sending them emails (no reply - EVER!) finally I phoned up and spoke to someone who told me there was a delay. It's not right that they should be advertising them when they can't even get them. I like the megarays but the powersun seems to be doing the job too.
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Old 26-01-2010, 01:35 PM
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thanks for the info. i will bear that in mind.

kimbos sort them yanks out!
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Old 26-01-2010, 02:24 PM
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I have a megaray and a solar glo (both combined bulbs) on two different enclosures and to be honest there is no difference at all apart from the fact that mega ray is £20 more expensive and has caused me more problems.

Plus mega ray has caused me various problems with me emailing back and fourth with Darren @ KR and finally getting it sorted, for example the bulb not fitting, bulb randomly powering off and on, melting the ceramic holder etc.

If it was imy choice then I would have two solar glo combined bulbs but dont want the £50 mega ray to go to waste.
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Old 26-01-2010, 02:55 PM
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yeah however for me the 120 watt megaray is too hot for my viv. thats why i wanted the 60watt externally ballasted one....solar glow dont do this unfortunately..
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Old 26-01-2010, 03:38 PM
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Hi,

We have been dogged with problems on the ballasts, a long problem that has been drawn out for nearly a year now.

We have gone through Varoius QC issues, and we feel now that we have found a company that can produce a consistant high quality ballast, which means we can now control our stocks much better.

I am having enough Ballasts to get me out of trouble shipped over plus i am e-mail the factory DAILY for up dates on my order.

If anyone has more urgent issues, ie they are awaiting delivery of the 60w and need UV urgently i will lend you a Self Ballasted bulb until the kits can be delivered.

Just let me know, most important that your animals get UV

Darren
darren@megaray.co.uk
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