Amazing find!!

[petman99]

Originally Posted by Stephen P

Just got back from buying some light/heat setups for our new indoor turtle pond. Excellent, friendly staff - thank you Mark - really good prices. Well worth the trip.

Glad we had what you wanted it was nice to meet you.

[Spider Call]

I can't seem to add anything to my cart Sadness. Great prices from the look of it though.

[petman99]

Originally Posted by Spider Call

I can't seem to add anything to my cart Sadness. Great prices from the look of it though.

Give us a call and we will look at that for you.

[G7COG]

So Petman99 is someone from the shop posting now after previous posts saying how great the place is from a cookie99 and lizard-lady99.....

Come on Petman99 come clean. Cookie99 and Lizard-Lady99 are blatantly you as well.

It does sound good and other customers are backing it up so all good but it did make me laugh!

[petman99]

I agree i am the owner of shop but i am not hiding that.
To who the others are it is not me.
I have no reason to try and bump it up enough people are happy with prices and service.

[Spider Call]

Thank you for the quick reply ^^ I shall pop together a list of things I need and what I need to get a friend for her 1st then give you a ring.

[petman99]

Ok your welcome

[Repti-Dude]

Went in to shop today and was told that if wishing to come to shop to get items best to pre order over internet as stock going out as fast as coming in.

Thought i would share this with you.

[Alexa09]

Have just had terrible online experience with this store, ordered 3 items from them, paid upfront via paypal, one item out of stock, due to their incompetence they have sent increasingly rude messages via paypal stating they refunded too much, 3 messages in less than a week! Obviously I had no problem with paying for items received but was actually in hospital during the time I was receiving the rude messages so did not immediately reply

Sorry to rant but this has seriously wound me up and I don't want anyone else on here to be treated so appallingly, my advice, steer clear of this online store, it may be cheap but definitely not worth the hassle!

[onemanandhisfrog]

well i went to surrey pet supplies on a reccomendation, ordered 2 arcadia bulbs, lucky rep night sky, mite off which came to £46+£3 delivery the 2 arcadia bulbs alone would have cost that elsewhere. 1 of the bulbs i got was wrong the wrong % of UV but after an email Mark the owner phoned me and said he would sort this straight away.

Overall very happy with the level of service from the owner, and their prices are unbeatable. im in no way affillited with this shop by the way just think that Mark deserves a mention as he was very helpful.