has anyone used livefood warehouse ?????????

[joeandsal]

hi i placed an order on tuesday of last week for 200 locust and meal worms as i have lots of hungry mouths to feed they still have not arrived i have spoke to them many times and still no refund issued i should have stuck to the company i have always used livefoodbypost.com just wanted to save a few pounds as tesco says "every little helps" but this is now not the case as i spent 7 x £2.50 on pre pack locust from my local rep shop thanks live food warehouse

[CT1974]

I've used livefood warehouse a handful of times, and have always received my order a day or two later.

On one occasion there was something missing from my order, and I called them straight away. I got an apology, and the missing hoppers were sent out immediately.

Not sure what to suggest really - perhaps another phone call to them, asking what they are doing to sort out your order and ask them to give you a time frame for refund etc etc?

Hope you get it sorted!

[Faith]

They are the only company we do use for our live foods i bet ou got the dappy young girl on the phone i refuse to give our orders to her.
Ask to speak to darrel the mananger and explain to him whats hapened i bet he sorts it out asap!

[potter556]

I used thm yesterday for a bag of 250 black crickets and they arrived safe and sound first thing this morning, no going back and ill always use them

[Denis]

Great way to save money and they always arrive in good condition and ontime. BUY THERE You will really save a ton if you have lots of animals that need feeding

[Denis]

yet again i have miss read ANOTHER Thread. If you give them a ring or email them im sure they will sort it out

[uroplatus]

I'm wanting to put an order in with these guys after reading such good things on another thread, I'm going to take a chance even after readin this thread, how do you guys place your orders? Online or by phone?

[Vase]

My first order was a shambles and never arrived. The replacement took ages and then wasnt a full replacement so I gave up.

I recently ordered a load of hoppers and they turned up fine and very quickly. I'll give them another two goes and try best out of three and see what happens.

[grumpyoldtrout]

Yup always good, had a small problem with our last order, sorted immediately.

I cannot recommend them highly enough. Number supplier for us.