Where to complain about vets?

[freekygeeky]

Where can i complain about vets? Who can i complain too?
We went to a vets yesterday, not our ''normal'' vets. And well,
she was shocking, more than shockng, bl*ody awful!
Need to complain . Just dont knwo who to.

Hope you can help.

Gina

[charlottej1983]

exactly what happened?? if u dont mind me asking?

[jack007]

on my brothers account....
i wont go in to deatils, too long!! lol
but it was awful. Didnt know what she was doing, cruel, and well just awful.

Originally Posted by chalottej1983

exactly what happened?? if u dont mind me asking?

[charlottej1983]

have u rang the surgary and asked to speak to the head vet??

[jack007]

she is the head vet...

Originally Posted by chalottej1983

have u rang the surgary and asked to speak to the head vet??

[Andy]

complain to her then.

[cokacola]

You can report them to the RCVS, the professions governing body if they were really that bad!

RCVS Online / Veterinary Surgeons / Complaints procedure

[RedGex]

Did you confront her at the time? She might have been able to explain whatever it was you thought was so shocking.

[wohic]

Originally Posted by RedGex

Did you confront her at the time? She might have been able to explain whatever it was you thought was so shocking.

I concur.... speak to the vet, ask why she did what she did ....... some procedures can appear brutal but these people have undergone 7 years of hard training before qualifying and have learned how to deal with things in the best way for the animal.... perhaps you mistook a no nonsence approach for roughness ?

[freekygeeky]

thank you everyone, i was crying my eyes out at the time so couldnt have a ''proper'' chat with her. she was just doign things that werent needed, we needed somthing putting down, but insted she decided to poke it, and play with it, even though we said, just put her down and put her to sleep. Its hard to explain, but there was no need to put her through more pain than she needed. she also refused to listen to what it was, and said bassically i was wrong with the species. which i wasnt.....
its hard to explain, but i know that my normal vet , in the circumstances, would of just left the poor gecko to it, and put it to sleep, no need to prod, poke etc it, until it gapes looses its tail, and it was awful, unneeeded.