Exotic-Pets.co.uk - Feedback Please

[philbaker76]

Originally Posted by SiUK

this is what I put in the other thread.

I think its a good thing what your doing here mate, because people are quick to criticise not just your site but all the time for various things, and now they actually have a chance to voice concerns to someone thats prepared to listen with the potential to change things.

Thanks SiUK - I can see me being a main-stay on the forum, you guys seem like a friendly bunch (I did expect an ear bashing from reading some of the posts).

Already getting some good feedback - there is a link for everything available to order - but this is everything available, not just on site.
Exotic pets - Reptiles, Amphibians and Inverts in stock at Exotic-Pets.co.uk

I'll look at making this clearer.

[Mason]

~It is genuinely good to see someone asking for (and hopefully acting on) contructive feedback.

I've no axe to grind with Karen (other than she once tried to charge me full price for rats when she was working @ wendy's place :P ) and i'm just round the corner.

If you genuinely want an actual person (as in face to face) to talk to about things and throw ideas around then drop me a PM and we'll sit and have a beer somewhere and a chat.

I'm sure we can come up with some common complaints and some ideas on how to tackle them.

[philbaker76]

Originally Posted by Mason

If you genuinely want an actual person (as in face to face) to talk to about things and throw ideas around then drop me a PM and we'll sit and have a beer somewhere and a chat.

PM on it's way...

[Reptilover]

Heared some bad things about it but i always use there website to look at some reptile i could possibily purchase from other places in the future

[Ally]

My only experience with this site is through a customer at the shop where I work. He bought a water dragon, it arrived in the stated time scale and was the stated size, however it was not in good health. (I saw it that day after delivery)
It cost him £50 in vets bills and 3 months of care to get it back to a decent health. I personally wouldn't have sent that Dragon out to someone (there were longer-term problems, not something just from transport).
I know WC adults often come in a bit ratty, but a longer Q period and sending out better animals will help reputation immensley.

I have however, never used the site personally.
(other than the endless thinking 'ooh, I like those' clicking and finding it out of stock)

[philbaker76]

Originally Posted by Chiltern Reptiles

My only experience with this site is through a customer at the shop where I work. He bought a water dragon, it arrived in the stated time scale and was the stated size, however it was not in good health...

Thanks, I really want to find out what Karen did about these orders - that's why I want the order numbers.

From that I can find out where the pet was from, and what action Karen took.

[spider_duck]

Posted this in the other thread, pasting it into here:

You say that you keep the pages up for the info...then how come half of the pages have no info at all?

Besides which what's to stop you creating a seperate area solely for caresheets? It would help clean up the site and make it a hell of a lot more appealing to your potential customers, at the moment its a shambles.

[_jake_]

I told him to make this thread

[adamntitch]

hi why do there not take paypal now

[Fangio]

pm'd you