Exotic-Pets.co.uk - Feedback Please

[Josh-sama]

Instead of caresheets direct infront of availability lists, why not have an option to 'view' the caresheet.

A hyperlinks tatting "View this animals caresheet" and maybe a subdomain with all the caresheets in? Then when you send the animal it comes with a caresheet printed off?

The site could use a big clean up, and you need to be able to remove animals not in stock, and just have it with available stock, pre-order etc.

Hope this helps.

[philbaker76]

Originally Posted by Light

Hi, this may be a bit of a long-shot but I've been looking into the Japalura Splendida species recently and the possibility of getting one this summer. I've looked all over the internet and haven't really found anywhere with any up for sale. Do you ever stock these lizards?
Just wondering, as if I was to buy from you it would be ideal and I would buy in confidence due to the good feedback you have received on the site.

Hi I've asked Karen ~ she says she hasn't seen any Japalura Splendida on any of our supplier's lists. Sorry.

Originally Posted by Adam98150

Hello, I was just wondering if you ever get any CB Amazon Tree Boa's in? They're listed on the site but it appears they are out of stock. I'm considering where to purchase one at the moment.

Sorry, I didn't see this post until now. I'll ask the question for you.

Originally Posted by Josh-sama

Instead of caresheets direct infront of availability lists, why not have an option to 'view' the caresheet.

A hyperlinks tatting "View this animals caresheet" and maybe a subdomain with all the caresheets in? Then when you send the animal it comes with a caresheet printed off?

The site could use a big clean up, and you need to be able to remove animals not in stock, and just have it with available stock, pre-order etc.

Hope this helps.

Hi Josh, yeah - does need tidying up, leave it with me. Pretty much snowed under with web work at the mo; but something I'll look at later in the year.

Thanks for the feedback.
Cheers, Phil

[maddragon29]

Not sure if someones mentioned this (as this is a long thread) but my only real gripe is that you's willingly just sell iguanas.

I know this is an ongoing debate but i dont feel that should be an option on your website, just adding an iguana to a shopping basket. Not only that but this month you are featuring them as a pet! The only thing on their page is a line that says "research recommended" nothing about them being fierce, terrified of people... the fact that they aren't tame and are a lot of hard work!

Personally if i were you, i'd scratch the "add to basket" option on them, and put up a button that says "contact for more information" and quiz the people looking to buy them. And only sell them to people that have done the research. or even better... dont sell them at all as rescues are bursting at the seams with them already.... and more being sold to people who dont know what they are doing is the last thing we need.

This is a serious issue and one i hope you consider. lynda

[dragonbreeder]

Originally Posted by maddragon29

Not sure if someones mentioned this (as this is a long thread) but my only real gripe is that you's willingly just sell iguanas.

I know this is an ongoing debate but i dont feel that should be an option on your website, just adding an iguana to a shopping basket. Not only that but this month you are featuring them as a pet! The only thing on their page is a line that says "research recommended" nothing about them being fierce, terrified of people... the fact that they aren't tame and are a lot of hard work!

Personally if i were you, i'd scratch the "add to basket" option on them, and put up a button that says "contact for more information" and quiz the people looking to buy them. And only sell them to people that have done the research. or even better... dont sell them at all as rescues are bursting at the seams with them already.... and more being sold to people who dont know what they are doing is the last thing we need.

This is a serious issue and one i hope you consider. lynda

I agree with that one actually, in every shop, Iguanas are usually cheaper than water dragons!! I know which one I'd reccomend...

[philbaker76]

Originally Posted by maddragon29

Not sure if someones mentioned this (as this is a long thread) but my only real gripe is that you's willingly just sell iguanas...

Hi Lynda, thanks for the feedback. I totally understand your post.

I don't know anything about Iguanas personally - but I'll mention it to Karen this weekend (it may push her to sort the care sheet out ).

Most (if not all) exotic pets are "specialist" to a degree. There are certain species; that Karen no longer advertises on the site ~ only sources them on request. So we're with you on that.

Luckily, a high percentage of our customers seem to be real enthusiasts and understand the responsibility of taking on an exotic pet.

Thanks again for your post.
Cheers, Phil

[maddragon29]

Thanks Phil. but the problem with iguanas that alot of people still want to buy them thinking they will automatically turn into dog-tame 6ft friendly giants... and this isn't the case.
I've lost count of the amount of people that say to me "oh i'd really like an iguana, i can get a big tank built" and i say yeah but do you know how unfriendly they really are.... and i put them off by saying a few simple truths about them.

It'd be a step forward if companys like you only sourced them on request, and as said... only after they can prove they have done the research. Glad some other species are like this.
Maybe stop advertising them as "featured pet of the month" and things liike that too.... the rescues are bursting at the seams as it is.
Let me know how it goes

[Josh-sama]

Originally Posted by philbaker76

Hi I've asked Karen ~ she says she hasn't seen any Japalura Splendida on any of our supplier's lists. Sorry.



Sorry, I didn't see this post until now. I'll ask the question for you.



Hi Josh, yeah - does need tidying up, leave it with me. Pretty much snowed under with web work at the mo; but something I'll look at later in the year.

Thanks for the feedback.
Cheers, Phil

If you ever need a hand on the design/web side of things, gimme a shout.
I do some freelance work now and then.

[oxo]

Nice to see a thread here about this shop, ive been a watcher on this website for a little while reading a thread here and there, and i was curious to know experiences with exotic-pets. and ive got just what i wanted, so hopefully i can add to my collection now.

-oxo

[marcgroovyge]

I've been put off from ordering on the site as even the most common reptiles are out of stock and I have seen quite a few WC's which sorta puts me off too



Site looks nice though

[messengermatt]

I also have been put off with the online shop, they never have in stock what i want and its all WC from what i can see which isnt so good - i am all for CB.

Needs to have caresheets, they all say you are working on them and some have been like that for 6 months or more.

And i dont know about anyone else but asking people to pay for a membership so they can get their animals cheaper is a bit odd.....