Exotic-Pets.co.uk - Feedback Please

[philbaker76]

What's your message reference EPM-####? I'll chase it up for you.
(There are 79 e-mail messages currently waiting for a reply).

Cheers, Phil

[sammyj]

Hi,
Im enquiry number EPM-5321, said i would post on here because you guys seem to reply to this quite quickly. Was intouch a couple of weeks back about some pygmy's but have been lost in the confussion, i spoke to adam who's a member of your site and gave me loads of info but couldnt really help on certain areas because he doesnt actually work for you.
Im after either a pair of uluguru or usambara pygmy's i was given a rough guideline to how much it would be for member and non members. I went on your site to check again if they were still due in or on pre-order and now it says that both are unavailable. Whats going on?

[joeyboy]

Originally Posted by sammyj

Hi,
Im enquiry number EPM-5321, said i would post on here because you guys seem to reply to this quite quickly. Was intouch a couple of weeks back about some pygmy's but have been lost in the confussion, i spoke to adam who's a member of your site and gave me loads of info but couldnt really help on certain areas because he doesnt actually work for you.
Im after either a pair of uluguru or usambara pygmy's i was given a rough guideline to how much it would be for member and non members. I went on your site to check again if they were still due in or on pre-order and now it says that both are unavailable. Whats going on?

I'd assume because the pre-order is now closed their no longer available to order so it says unavailable, but when they actually get the animals they'll change it.

[philbaker76]

Originally Posted by joeyboy

I'd assume because the pre-order is now closed their no longer available to order so it says unavailable, but when they actually get the animals they'll change it.

Thanks joeyboy - that's right. Although, they only go on the site if there are any extra ones. Some pre-order animals are pre-order only (not sure which).

Regarding your message ~ sent on the 24th November - I can't answer; I just don't know - but I'll give Karen a nudge for you.

Cheers, Phil

[Sulnor]

Ordered a anery corn snake from you 11 days ago, took 10 days to process the payment as stated with the order and dispatched the same day. Corn snake arrived happy and healthy and very well packaged. Thumbs up!

[shep1979]

got a reply to my email but still didnt get the list sent thru as u lot said u would , im still waiting

[sammyj]

Cheers, either post it on here on drop me an email which ever is more
convenient .
Sam

[philbaker76]

Originally Posted by Sulnor

Ordered a anery corn snake from you 11 days ago, took 10 days to process the payment as stated with the order and dispatched the same day. Corn snake arrived happy and healthy and very well packaged. Thumbs up!

Thanks for the feedback Sulnor!

Originally Posted by shep1979

got a reply to my email but still didnt get the list sent thru as u lot said u would , im still waiting

I need your EPM number to track you on the e-mail system (as sammy posted); I rarely deal with e-mail. So not sure of your original question OR what list your refer to mate.

Originally Posted by sammyj

Cheers, either post it on here on drop me an email which ever is more
convenient .
Sam

Hi Sam, Karen says...

"We're currently checking our stock levels, all available stock should be listed over the weekend."

I assume this is regarding the animals you enquired about. Hope this helps.
Cheers, Phil

[shep1979]

its the import and trade list im after from you plz send it to bugssticksandmantids@hotmail.com many thanks

[philbaker76]

Originally Posted by shep1979

its the import and trade list im after from you plz send it to bugssticksandmantids@hotmail.com many thanks

OK mate. You'll need to deal with Karen directly on that one ~ I'll your message on. Cheers, Phil