Need help, Terrible shop

[emmipez1989]

hi, at about half 12 today i visited a pet shop, 1 that id just noticed in the phone book and never seen before, im not going to 'name and shame' before any1 asks.
As i walk into the shop there are 4 young boys (looked not much more than 11/12) in school uniform that looked like they had escaped for their dinner break, they were let to just bang on the glass and make a right mess. not that that was anything to do with me but everywhere else kicks people out for less.
Then as i start to take a look around i was horrified.Sorry about poor pics, was trying to do in on the sly on my phone.

A bosc monitor in about a foot square if that, bit it wasnt only the size of the enclosure, they were housing 3 Emporor scorpions with it. in the viv next to, the same size were 4 adult male leos an adult female and 7 'incubated for female. Hatched 4/10/08' so the sign read.

This 2ft fish tank housed spiders. 3 chili rose, a pink toe, a Red rump, and previously a colbalt blue(more about that 1 later) and another 1 was written in latin and i dnt know what it was. Needless to say there will be 1 very fat spider shortly.

Next was 1 of the 2 snake vivs. This 1 housed 2 adult amel male (1 which looked normal to me), 2 07 amels and hatchlings which were not in the enclosed cadbury tub, there was about 12 in the hide. in the cadbury tub was an amel stripe early 07 that some1 had bought in. When i asked why they were keeping it seperate they told me it was because it was worth more than the others and didnt want it getting damaged because they had lost a few already to the bigger amel male (!)

This was the last snake viv. the pic is terrible because i had been caught taking pictures and had 2 be quick. this 1 again housed many corns, 2 03, 3 04, an 06 and another 4 or so hatchlings. but with an early 08 boa keeping them company!

In another viv there was blood all over the sand and it was labeled adult male tokay gecko and sandfish skink. i couldnt see which 1 was remaining.

And then to top it off there was 2 medium flat faunarums in the tank with baby gerbils, when i looked inside there was a northern pine snake and a plated lizard! in with gerbils!

As i ventured back to the counter to try to have a calm word in private the colbalt blue spider that i mentioned before was being sold to 1 of the 4 boys that were making a row for £9.99. he was told that it would be ok in his bag until he finished school.
I immediatly asked for the manager before they left and was told he was on holiday and had been for 2 weeks so then i proceeded to ask for whoever was in charge of housing the reptiles, when that silly cow came out i was told that they had to make money, and to make money they couldnt be spending it on more set ups (!) i left it at that and asked for the amel stripe to be sexed i was then told that they diddnt have a clue how to tell but i could give it a go if i wanted to, so i asked for their probing kit and i was asked what a probing kit was! and was asked to show the staff how to pop! i was in there as i customer not a frigging trainer.
I then said after i got wound up that they wont be making any money of reptiles soon because they will of killed one another in housing such as they were in.
Then after a lung full of abuse (in a shop full of customers) i was more or less forced out the door and then i noticed a sign which read 'All animals are healthy upon leaving the store, we do not give any refunds on pets that die after leaving.'

Does any1 have any advise on what to do next? as i was very distressed at leaving the poor animals there in that state and have felt sick all day since.

[kwiky]

http://www.reptileforums.co.uk/gener...ps-go-bad.html

see the link.

then just report them to the council

[Meko]

report them to your local council as they issue the pet shop license. You've tried talking to the shop but they made it clear it was all about the money .

[serz]

OMG that is one of the worst cases of pet shop neglect that i have seen. I feel sick just thinking about it. You need to get in touch with the council but i have forgot what department (not too well today so mind isnt working properly). Something needs to be done. You need to speak to the manager when he gets back from holiday and tell him what he is doing wrong. I feel like buying them all to get them out of that misery that they are in now.
Well done for getting pics for proof when you do get in touch with the authoritiys. im sure someone that knows what depatment you need to get in touch with answer soon x

[Torres13]

That is pretty bad. You make a good detective. I knew it was going to be bad as soon as I read bosc in with emperor scorps. They must literally be mental.

[Ally]

your phots and level of detail is fantastic, you've also written things in a nice balanced way without being too over the top (the info more than makes up for it!)
Print off the stuff you have here and put it in a letter to the local council. Maybe stick in a few basic caresheets for the species involved as the licensing officers are not always up on the care of the animals themselves. It's only a small part of their jobs, and that kind of info will help highlight the situation nice and clearly for them.

Best of luck, you're doing the right thing.

[emmipez1989]

Originally Posted by Ally

your phots and level of detail is fantastic, you've also written things in a nice balanced way without being too over the top (the info more than makes up for it!)
Print off the stuff you have here and put it in a letter to the local council. Maybe stick in a few basic caresheets for the species involved as the licensing officers are not always up on the care of the animals themselves. It's only a small part of their jobs, and that kind of info will help highlight the situation nice and clearly for them.

Best of luck, you're doing the right thing.

Thanks, thats great advice, will get on to it.
Does any1 know which department it needs to go to?

[Ally]

Originally Posted by emmipez1989

Thanks, thats great advice, will get on to it.
Does any1 know which department it needs to go to?

I believe it's Environmental Health, but give them a call first to find out who deals with it to make sure it gets straight to the right person!

[Andy]

I know in my area, and would believe that in all areas, that one of the conditions of a pet shop licence is that they do not mix species.

[bampoisongirl]

Hey Emma sorry i took so long. i am absolutely disgusted. Im coming down next week to see my new baby sis but i will come down to the shop with u see if i can get any sense into them if nothing happens. Have u called the council yet? can u pm or text me the name please? ive never seen a shop in such as bad state, and all the other stuff that u cudnt fit on the text was even worse than id imagined. im so disgusted i cant even explain. we will def go though so theres more people to ring up and complain xxx

ps im going now but il speak 2 by text or 2moro on here im so angry about this cant imagine how u felt xxx