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Old 20-09-2007, 10:38 AM
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Default Absolutely Fuming!

I am absolutely disgusted by the incompetence of a local pet shop.
Basically, my brother-in-law, went in to get a replacement UV tube. Explained to the girl behind the "reptile counter", came home with his new tube and set it up.

He is now in hospital with scoulded eyes.

Yes, they have sold to him a Ultra Violet Pond Clarifyer.

Granted, he should have read the box properly but that's no excuse for the shop's blatant lack of knowledge/care.

We shall be taking legal action.

If this is in the wrong place then by all means move it.
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Old 20-09-2007, 10:40 AM
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thats shocking!

we wish him well
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Old 20-09-2007, 10:41 AM
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popped it in general for you.
A horrifying story, hope Your Brother in Law recovers soon.
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Old 20-09-2007, 10:45 AM
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jesus! Hope your brother in law is alright!
I dont understand pet shops! Surely they work there because they like animals or reptles like us and yet they they dont know a gecko from a tortoise :@
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Old 20-09-2007, 10:48 AM
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Jesus, thats one hell of a mistake! Hope he is ok and gets compensation.
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Old 20-09-2007, 10:49 AM
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that is absolutely shocking..i wish your bro in law a speedy recovery...
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Old 20-09-2007, 10:49 AM
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That's a disgrace. All the best to you and those involved with the legalities, also to your brother in law on his recovery. I'm sure you have all our full support.
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Old 20-09-2007, 10:49 AM
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Wow, that beggers belief. I have heard of some petshop workers being short of knowledge, but that is a joke.
Have you contacted the petshop in question yet?
Hope your brother-in-law has a speedy recovery and no permanant damage has been done.
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Old 20-09-2007, 10:55 AM
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OMG that is absolutly outrageous. In all my years of selling Aquarium, Reptile and Pond Clarifier bulbs, i never once got the wrong bulb to the wrong person, and have never heard of it happening before.

I would definatly be taking legal action, its shocking.

I hope the damage is not too intensive, and he makes a good a recovery as he can.
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Old 20-09-2007, 10:56 AM
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Just heard he's now home and heavily sedated, and can see "blurred images" which they suspect to be temporary.

My sister and my father(not someone you wanna mess with) have gone down to the shop and are there now!

The shop is a general pet shop, but has individual sections for cats, dogs, reptiles, fish etc.

And they are still trying to fund getting all of a shop fit to sell reptiles! Hopefully this will stop them making even more mistakes!

To be fair, a few of the people I deal with in there are ok, and have at least basic knowledge of care!
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