PET WHEELS (unfortunately very unreliable)

[steve962]

Just thought I would share my experience with you all.

I saw some Leo’s that I quite fancied from a breeder in America. He informed me that he was going to Hamm and that if I wanted any he would be happy to take them there for me to collect. I got quite excited and started to shop around for a reptile courier that would collect them for me from Hamm. I discovered Amanda (Spirit975), she had good feedback and seemed a reputable courier. I contact her and she informed me that she would be going to Hamm and that it was no problem for her to collect them for me for a fee. We arranged and I ordered my leo’s and paid a deposit. About a week before Hamm I checked with Amada that the deal was still on and she said “no problem”. I paid the outstanding amount to the breeder and looked forward to receiving my gecko’s. Unfortunately that was the last communication I had from Amanda, I just though that she may be busy and that if there was a problem then surely she would be in touch. Saturday came and then next thing I knew I had the breeder on the phone asking where Pet Wheels were. What could I do? I tried calling Amanda but no answer, I couldn’t arrange another courier at this short notice. Unfortunately the breeder ended up either selling them or returning to America with them. I had just lost around £1500.00.

If only she had called, txt’d, or emailed me to let me know she no-longer wanted the job then I could have found another courier.

I wonder if anyone else had arranged for Pet Wheels to collect from Hamm!

I feel I should make anyone planning to use Pet Wheels aware of the potential problem and that I hope you don’t have the same trouble as me.

Thank you!

[matty]

sorry to hear about that..although maybe somethings happened, like she's been rushed to hospital or something?

[SiUK]

will you get your money back?

[Catherine896]

Yeah I would try sorting it with her personally before 'naming and shaming' she could have a very good reason.
Sorry you have lost on your money, surely the breeder will return the money though?

[stephenie191]

If you aranged it with pet wheels and payed/booked it in for pick up then there isn't much of an excuse for not turning up! - unless there was an emergency etc!

But i do agree - maybe should have contacted her before writing bad feedback!

[This is my Clone]

I think the OP is being pretty clam considering the amount of money at stake. Even if he/she gets the money back, the breeder will keep a deposit. Petwheels will need a damn good reason for that! And by a good reason, I would say a good provable reason.

[SiUK]

Originally Posted by EddieLizzard

I think the OP is being pretty clam considering the amount of money at stake. Even if he/she gets the money back, the breeder will keep a deposit. Petwheels will need a damn good reason for that! And by a good reason, I would say a good provable reason.

yeh I agree

[steve962]

it doesnt take a week to send an email or a text or a p.m its quite easy to check her posts and see she has been on every day! doesnt look like an emergency to me! as for getting my money back? who knows still trying to sort it with the breeders! i,m not after a slanging match i was just trying to warn people! and i have all the emails to prove these claims!

[stephenie191]

Originally Posted by steve962

it doesnt take a week to send an email or a text or a p.m its quite easy to check her posts and see she has been on every day! doesnt look like an emergency to me! as for getting my money back? who knows still trying to sort it with the breeders! i,m not after a slanging match i was just trying to warn people! and i have all the emails to prove these claims!

If she was on everyday then that sounds bad! - hope you get your moeny back of the breeder!

[Athravan]

Hamm was only yesterday, perhaps she hasn't had chance to get back to you yet, hopefully she will sort it out soon and I wish you luck getting your money back.