Warnign Do Not Purchase From This Site

[Barney_M]

Exotic Pets - Amphibian, Reptile and Invert UK exotic pet shop

they look like they have great deals but dont be fooled. I have heard numerous cases were orders have arrived dead or very sick.
I have tried ordering twice - both times after 3 weeks order had not been sent after emailing animal was 'out of stock' it took a further 6 weeks to get a refund.

I would not deal with this website ever again and I dont advise chancing it

[philbaker76]

Hi Herper666,

What are the order numbers? I'll look in to it.

Cheers, Phil

[sparkle]

exotic pets are awful..

took 8 weeks for a refund

[philbaker76]

Hi Sparkle, could you send me your order number please - so I can look in to it?

Nice piercing

Cheers, Phil

[SiUK]

I take it that its your site Phil? Tbh it doesnt have a good reputation, but would be cool if you would accept feedback.

[lukendaniel]

some one called karren think thats how you spell it runs/owns it as far as i know so i asume he probs is the husband ect

all ive heard about the company is they have stock listed that they do not own then when some one orders then try to get the animal in but crnt always thats why it takes so long or a refund is needed this is just what i have heard

luke

[philbaker76]

Hi mate, not exactly my site.

I'm Karen's brother - a friend and I are web design/developers for the site.

I've noticed that the site hasn't got a good reputation here - and I wanted to get to the bottom of it (yeah, get some feedback basically).

Cheers, Phil

[sparkle]

to be frank Phil it was last year and i cant be bothered...

I took a lot of time and effort to try and get a refund .. any more effort spent on it would be pointelss now..

Luckily mines wasnt nor is the worst case.. lucky for me as some of the pics I have seen on DOA reps from this sitehave been really sad



the site has a pretty bad reputation and Im not sure if you have taken OVER the business from someone else and are willing to make changes...

if so that would be great as exotic pets is probably one of the ones online most people are told to avoid...

cheers glad u like the piercing.. have taken it out now as i got bored of it and am going to get some new ones

[SiUK]

Originally Posted by philbaker76

Hi mate, not exactly my site.

I'm Karen's brother - a friend and I are web design/developers for the site.

I've noticed that the site hasn't got a good reputation here - and I wanted to get to the bottom of it (yeah, get some feedback basically).

Cheers, Phil

you seem like a decent enough bloke, hope you get the feedback you want without it turning into a slagging match.

[philbaker76]

Originally Posted by lukendaniel

all ive heard about the company is they have stock listed that they do not own then when some one orders then try to get the animal in but crnt always thats why it takes so long or a refund is needed this is just what i have heard

...yeah, sort of - not all the stock listed is "on site"; some of it is available to order from several wholesalers, traders, private breeders etc.

Stock is updated weekly, and sometimes the suppliers sell out before Karen can order.