where do i stand? (dogs home)

[rach666]

right to cut a long story short i rehomed a dog the other day who was deaf,i was told she wasnt normally ok with other dogs but she was fine with my dog and my friends so the rescue agreed to let me rehome her.....they explained i had a 28day trial and that i would get credit at the dogs home.they never asked me for proof of address made me fill out one form then sent me on my way.......
now i took her home and she became incredibly unpredictable with my dog and then went for my friends dog,but it was the cat which was the issue again,she would of killed him.
i took her back and got my credit not,now to my absolute disgust it was only valid for 28days....?...
now i looked at all the other dogs and there was none suitable for my home and im not willing to put my cat at risk. they said they dont do behavior tests with cats just other dogs,now im upset as i have to risk my cats life again to rehome a different dog,i feel like they have just took £70.00 off me and thats that,i wouldnt mind but they dont even neauter the dogs before they release them thats why we have so many strays and unwanted dogs....
im really dissapointed in this dogs home and to be quite honest i just want my money back,what should i do? they have two different dogs homes i have been to both twice and not one dog has a card saying suitable with cats,i know some of the dogs are dumped or are strays so they dont know the history but how many households have cats? they should be able to carry out behaviour tests with cats,as far as im concerned im not willing to put my cat at risk again.


sorry long post
pm for name of the home if you want...

[angela__k__84]

If you just want your money back then stand your ground.
Speak to the manager of the dogs home and explain to them that you are unable to just take on another dog just because they have implimented a time limit. It's basically blackmail.
Make it quite clear to them that you are not going to go away just because they tell you to and that you are happy to persue it if needs be.
Tell them if they refuse to refund your money that your next step will be going to the citizen advice bureau. Normally this is enough for them to return your money. They'd rather not have the bad publicity of £70. It's worked for me on a number of occasions.
If you decide that you do what to rehome another dog from them explain to them that it would not be possible within their time limits and that you would need someone from the shelter to bring the dog to your house to assess it with your cat.
Sadly when you take on a rehome dog you can never be sure how they will react. It's pretty sad, and I'm sorry you've had to go through it.
Stand your ground, be confident. If you are going to call have everything you want to say written down so you don't lose focus. If they see that you are not going to be scared of them - or back down - hopefully they will return your money.
You were assured a dog that was dog-friendly (with your dog, at least) and it became aggressive - it should not have been placed in anyone's home. Imagine if you had had young kids...

[rach666]

Originally Posted by angela__k__84

If you just want your money back then stand your ground.
Speak to the manager of the dogs home and explain to them that you are unable to just take on another dog just because they have implimented a time limit. It's basically blackmail.
Make it quite clear to them that you are not going to go away just because they tell you to and that you are happy to persue it if needs be.
Tell them if they refuse to refund your money that your next step will be going to the citizen advice bureau. Normally this is enough for them to return your money. They'd rather not have the bad publicity of £70. It's worked for me on a number of occasions.
If you decide that you do what to rehome another dog from them explain to them that it would not be possible within their time limits and that you would need someone from the shelter to bring the dog to your house to assess it with your cat.
Sadly when you take on a rehome dog you can never be sure how they will react. It's pretty sad, and I'm sorry you've had to go through it.
Stand your ground, be confident. If you are going to call have everything you want to say written down so you don't lose focus. If they see that you are not going to be scared of them - or back down - hopefully they will return your money.
You were assured a dog that was dog-friendly (with your dog, at least) and it became aggressive - it should not have been placed in anyone's home. Imagine if you had had young kids...

i know,i couldnt beleive it they just took the money then said bye...
i understand that the dogs are strays and are unwanted
but to be told she was ok,but then she became aggresive?
im absolutely fuming if my cat hadnt of got away she would of really,really hurt him...

[Amalthea]

Would this be Manchester Dogs Home, by any chance?

[angela__k__84]

Yeah, it is pretty terrible that they would not assess them with cats then home a dog to someone with a cat.
Like I say, stand your ground, and point out to them how much worse it coulda been for them if you had a little kid running around.
You were not happy with the aggressive dog they homed to you last week, so why would you want another from them within their 'time limits'
As long as they know you won't back down I think you'll get your money back. Places like this think they can push you around and do what they like and that noone will have the guts to stand up to them.
Like I say it's a shame you've had to go through this - and I hope it doesn't put you off rehoming from a different shelter, I hope it doesn't put anyone else off either. Just make sure they are a good shelter - and that the animals are assessed.
I do hope you find a nice doggie addition too

[xXFooFooLaFluffXx]

Originally Posted by Amalthea

Would this be Manchester Dogs Home, by any chance?

my thoughts exactly jen


ditta

[midori]

I wasn't going to reply, as I am feeling less than sensitive, but anyway...

You must have been aware of the cirteria the 'dogs home' had for rehoming when you took the dog, and you must have been aware that they didn't have a neutering policy, so it's no good moaning about that now.

They made you aware that the dog was not usually good with other dogs, but it seeme dok with yours and one other on introductions. It turned out to not be good with your cat. There are ways round this, and the fact that you got the dog 'the other day' suggests you didn't really give it much time to get things worked out.

We are talking about a rescue dog here, a deaf one at that and known to usually be bad with other dogs. I agree they should never have let you take it, and the 'dogs home' do seem to be at fault here, but the poor dog has now been passed around.

If they don't have another suitable dog, then either write off the £70, or tell them that you'd like a dog, but they don't have anythign suitable in, so if they really want to rehome one, then you'd like one, but you'll need to wait possibly longer than the 28 days until a suitable dog becomes available. Tell them that if they do not agree, then rather than giving them another £70, you'll be going elsewhere and taking steps to recoup your money. However, you may have signed something (I assume you had to sign something?!) which said you would not be entitled to the money back. Is it a reg. charity?

[Mischievous_Mark]

Luck of the draw im affaird when taking on any rescue dog you cant be 100% sure what your letting yourself in for.

Also just because they are going to be fine outside ( Nuetrel (sp) area ) doesnt mean theyll be fine in a home environment (sp).

AS for nuetering most rescues have to pay for it themselfs, unless they are a part of the dogs trust scheme which allows them to nueter them for free, Our kennels gives these vouchers but then its not really a rescue kennel its a holding pound for the council.

[rach666]

Originally Posted by midori

I wasn't going to reply, as I am feeling less than sensitive, but anyway...

You must have been aware of the cirteria the 'dogs home' had for rehoming when you took the dog, and you must have been aware that they didn't have a neutering policy, so it's no good moaning about that now.

They made you aware that the dog was not usually good with other dogs, but it seeme dok with yours and one other on introductions. It turned out to not be good with your cat. There are ways round this, and the fact that you got the dog 'the other day' suggests you didn't really give it much time to get things worked out.

We are talking about a rescue dog here, a deaf one at that and known to usually be bad with other dogs. I agree they should never have let you take it, and the 'dogs home' do seem to be at fault here, but the poor dog has now been passed around.

If they don't have another suitable dog, then either write off the £70, or tell them that you'd like a dog, but they don't have anythign suitable in, so if they really want to rehome one, then you'd like one, but you'll need to wait possibly longer than the 28 days until a suitable dog becomes available. Tell them that if they do not agree, then rather than giving them another £70, you'll be going elsewhere and taking steps to recoup your money. However, you may have signed something (I assume you had to sign something?!) which said you would not be entitled to the money back. Is it a reg. charity?

yes i was aware of the criteria i know that they dont know the history of everysingle dog...
yes i new she wasnt neautured,people bang on about how crap the rspca are but at least they neauter and do home checks
the dog was deaf yes,she had been brought back by another couple who had a small child now who would rehome a deaf dog with a small child?(she nipped the child as they starteled her)
im aware that rescues need time to settle,i have rescued animmals before i didnt give her time no,i was not willing to see my cat get hurt thankyou very much! ! she would of destroyed him.
the only thing i signed was to say i was aware of her deafness and that they didnt know what she would be like with the cat,they told me to bring my dog to meet her? so why not let me bring my cat?ant reaction would of being better than them taking my money and giving me a 28day credit note.

oh and thanks for the reply....

[Meko]

are you sure she wasn't trying to claim stake her claim as top dog?