R.I.P PRINCESS Killed by Supplier!!!!

[Woodi]

DIED BEFORE CHRISTMAS..Buton Island Reticulated Python

Here's the warning.....bought from Exotic Pets - Amphibian, Reptile and Invert UK exotic pet shop She came dehydrated, really bad RI, mouthrot and parasites. She never stood a chance. Heard some good comments about them but this was totally unacceptable.........guess what, they would not answer any of my emails.

Now I've past the details to BBC Watchdog

Just a warning to anyone thinking of using them.

[stephenie191]

I would never use them after the storys i've heard, You being the latest/ Sorry for your loss

Thats aweful - they should be shut down

[Iliria]

r.i.p

[the chameleon man]

send em back a bucket full of hand grenade`s....
sorry for your loss
take care

[BlackRose]

i know they probably wont answer me either, but i emailed then just to ask them what they would do if i bought a reptile/invert from them and it had something wrong with it that was obviously already present before its depature from them, and would i get a full refund?
so lets see if theyll answer with that approach.
makes me sick!

[chimpy666]

What a **** business, I hate ***** who cant be bothered to reply to emails

sorry for your loss my friend.

[*H*]

I'm so sorry for your loss R.I.P little one

That company has gone way down hill, even people they 'know' arn't safe from bad customer service and ill reptiles no more. I'm not getting into it on here, but I would previously defend them, but thats stopped.
If I owned that company I would seriously think about giving up due to the huge amount of bad dealings everyone has had with them. Infact I can't remember the last time I seen a good comment about them.......

[zirliz]

That's awful I've heard horrible things about them, how are they still in business?

[Genseric]

MAybe a trip to your solicitor and the police is in order as well. I hope you have frozen the snake, and are considering a necropsy. This has to stop in the UK, as too many are getting labeled with this same shite service and husbandry.

Take them to the cleaners and claim back every penny of them, plus costs and loss of potential breeding. Disgraceful!

[athy59]

I am so so sorry for you loss. ((( hugs.)))
But it does not surprise me in the least. If you look at their pets, 9x10 they dont know anything about the species they keep or get, and are always asking for people to mail in with any care knowledge of that particular species. Also they put alot of." We are Currently working on a care sheet"
Any business thats online should know what they selling and the care any product needs. Alarm bells started to ring when i saw these notices.
They now have put underneath, for people to do their research 1st before buying off of them. They never used to do this.( Think they now covering their back.) so i dont think you be the 1st to have a sick reptile. IMHO R.S.P.C.A. should be brought in.
Once again i am so sorry for your loss.