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Incorrect husbandry and information given is the most frustrating thing there is - there's no need for it. If you're selling something, you should know how to look after it - and you should pass that correct information on to the customer. Pretty simple, yet so many shops seem to screw it up.
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Bad Points
Things for sale in unlabelled vivs and with no prices Staff that dont know the animals care requirements Dirty vivs and finger marks all over the glass Mixed species housing No UV where it's necessary, incorrect substrate etc. Heat mats IN vivs Good points.. Friendly staff Staff admitting that they know little about an animal and suggesting where to find info rather than guessing/making out they know what they're doing Tea/coffee making facilities (yes I do spend that much time in herp shops Providing caresheets Good trade/import contacts - and a willingness to order things in Good range of less typical stock
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They have the tinest "adult" tegu in the universe, in an even tinier cage, and insist that Argentine tegus "rarely get over 3ft" (I would bring my 4ft male down but Im scared he will catch something and get sick). They are a pet shop, with a clientele of young families with cats/hamsters etc etc, and yet they have in the past chosen to offer a Nile Monitor for sale - incidentally in a cage whose lights have never been on on any of the occasions I have visited. It was rather distressing to see the little creature desperately sprawled at the highest point of the cage, too preoocupied with trying to warm up to run away. The place stinks to high heaven, and looks more like a garage full of stock and animals rather than an actual shop with stuff piled all over the place. The lizard cages are stacked floor to ceiling in a tiny back room, which is dark and dingy. Most of the cages are very sparsely furnished (I can understand wanting people to be able to see the animals, but they should have places to hide surely? I know a tegu with no hiding place would be a stressed little creature indeed. Anyway, people cant see into the top cages in the first place since theyre stacked so high!)
Oh, and they sell kittens in a big wire cage, fish in an algae-filled tank...I could go on. Suffice to say, I dont actually buy anything from here, but it is the closest "reptile (I use the term loosely)" shop to me. I would rather drive another 8 miles or so to a shop that is actually competent. There is nothing good to say about this shop. On a better note, the nearest good reptile store is very well organised. Its brightly lit and cheerful, with clean, well-fitted cages (its probably a bit shallow, since I have been to stores with mismatched enclosures dotted about that had great stock, but I just feel better disposed towards a store that presents itself well with proper fittings) and well laid-out product areas. The store is very small, but infinitely better than some of the others I have been to, and makes great use of its space with these fittings. They also clearly mark all stock with labels (unlike the other shop that just has marker pen on the doors...again, Ive been to good stores that have done this, but its just more professional to label everything correctly), and have a bank of free caresheets/stocklists etc. Everything about the store is perfectly organised and well-maintained, and the shop has a massive clientele in spite of its size and location. They also have a good website, which I think is essential for any business like this. The only downside is that their stock is a bit boring at times; they just tend to stock the "regulars" like beardies and leos. I hope that something in there might have been useful..!
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3.4.1 Monkey Tailed Skinks - "Kaiser", "Nimbus", "Murdock", "Aquila", "Bali", "Altjira", "Gremlin" & "Grover" 1.2.1 Chuckwallas - "Mojave", "Chinook", "Keres" & "Geronimo" 1.0.0 Argentine Tegu - "Big Teg" 0.0.7 Northern Blue Tongue Skinks 0.0.8 Chuckwalla Eggs Jos Little World - Monkey Tailed Skinks Jos Wider World - Tegus, Chuckwallas, BTS, Lacertas and More |
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my nearest rep shop is total pants! its about 1 mile from where i live, but i choose to do a 20 mile round trip to somewhere decent!
the local shop: Bad points..... hardly any livestock never any livefoods in very poor choice of frozen - you're stuffed if you want anything other than a medium mouse! NO books or caresheets AT ALL! only a handful of equipment - a few heatmats and bits n bobs, NO uv's on sale iguanas fed on lettuce ![]() poor health of livestock (when theres any in) vivs unlabelled good points..... errrrm... lets move on.... the 20 mile round trip shop bad points..... its not local enough!!! good points.... vivs are stocked with a good varied range, are kept clean, and are labelled with species with additional info naturalistic setups in the vivs - good eye candy good stock of live and frozen big selection of books caresheets given with every animal sold good selection of equipment and vivs very friendly and extremely helpful they run the local(ish!) herp club ..and i've just heard they are helping to organise a reptile show (Woodys Pets in Cadishead if anyone knows it!)
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hi
good i like lots of stock ur prob bored of most so the things peeps have said and just cb no wc cf anything like that cb all the way dan and a reptilian mascot (large snake or lizard) who is always in the shop
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The things that put me off about my local shop are mainly dirty vivs - faeces everywhere, obviously not been cleaned for months in some cases judging by the amount of poo and numerous unshed skins, plus the smell that this causes.
Also general sloppiness, like unsafe (poorly mounted) bulb guards and stats in places where the knob can be accidently knocked/adjusted. The above are enough for me to boycott my local shop and drive 3 times futher (about 30 miles) to the next nearest place! Personally I don't think it's that important to have a really varied stock - just the usual stuff (corns, kings, royals, maybe a hoggie/sand boa/BCI/carpet or two) with a couple of more exotic ones to keep it interesting, eg. GTP, indigo, etc. Basically, don't have so much stock that it's difficult to keep it in anything other than spotless conditions - more people will be put off by bad conditions than will be attracted by variety. Also make sure the vivs are labelled correctly - nothing worse than seeing a corn labelled as a rainbow boa or something. |
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