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Old 15-04-2007, 04:52 PM
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Default Your perfect shop

Just wanted to know what people wanted from a small shop to make it memorable and make them want to visit again

What animals would people like to see

We currently stock corns, trinkets, milks, kings, pythons, water dragons, gecko's, curly tails, cresties, beardies, egg eaters, tortoise and a good range of accessories and 20 different colours of vivs (about 6 colours with the rest to order.

I want to expand the range of livestock but we have limited space. For first timers id say our range is fine but for the more experianced keepers we need to expand

So what livestock would people like to see???

and what kind of animals would you definatley not want to see?

Thanks
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Old 15-04-2007, 05:03 PM
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I think what makes a shop most memorable is good customer service, good animal care and a willingness to help rather than range of livestock....you could always offer to order in anything unusual that people might want rather than leaving it caged up in a shop for months.
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Old 15-04-2007, 05:19 PM
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i don't know about over there but here nearly all shops carry dog and cat stuff and it usually takes up most of the store. so it's dog and cat and everything else like reptile, fish,small animal, bird. i wish they had separate dog and cat stores. reptiles as a sideline does'nt work. herp shops or exotic shops are few and far between. it sounds like england has some good specalty shops. you can buy many more uncommon species. most of our shops are so corporate like mini-walmarts. they strickly go for the $$$. and they only have the usual suspects. sometimes you can order something but i like to see what i'm buying first and don't mind paying a little more for that. i can't go out and buy a chondro no matter how much money i have. an i don't want to drve 1300 miles to florida to go to a retail store that does. a store that is devoted to fish and reptiles would be nice. stock the "good stuff...high end stuff" a baby boa, a corn snake etc is all you find here.
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Old 15-04-2007, 05:20 PM
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Quote:
Originally Posted by intravenous View Post
I think what makes a shop most memorable is good customer service, good animal care and a willingness to help rather than range of livestock....you could always offer to order in anything unusual that people might want rather than leaving it caged up in a shop for months.
yeh definately I agree freindly and helpful advice makes me remember a shop more than anything
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Old 15-04-2007, 05:58 PM
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Thanks for the answers, i myself have been in many shops where the staff dont even look up but its a fine line between being helpful and bugging them

I just dont want the experianced keepers to come in and get a bad impression because of the lack of range of livestock
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Old 15-04-2007, 06:07 PM
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Originally Posted by HABU View Post
i don't know about over there but here nearly all shops carry dog and cat stuff and it usually takes up most of the store. so it's dog and cat and everything else like reptile, fish,small animal, bird. i wish they had separate dog and cat stores. reptiles as a sideline does'nt work. herp shops or exotic shops are few and far between. it sounds like england has some good specalty shops. you can buy many more uncommon species. most of our shops are so corporate like mini-walmarts. they strickly go for the $$$. and they only have the usual suspects. sometimes you can order something but i like to see what i'm buying first and don't mind paying a little more for that. i can't go out and buy a chondro no matter how much money i have. an i don't want to drve 1300 miles to florida to go to a retail store that does. a store that is devoted to fish and reptiles would be nice. stock the "good stuff...high end stuff" a baby boa, a corn snake etc is all you find here.
i totally agree.
also having some morphs on display might attract breeders.
this and friendly and knowledgable advice and service.
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Old 15-04-2007, 06:29 PM
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Knowledgeable staff is always a bonus! Clean vivs with clean water for the animals. Good sized vivs without 3 different species of snakes stuffed into one tiny cage. Healthy looking animals that don't spend their whole time in their water bowls because they are infested with parasites. A good selection of animals to choose from, not 17 variations of corns and 1 royal python.
I've yet to visit your new shop, (but I will) the above is in reference to the other 2 rep shops in sheffield, if you want to know what not to do go and visit them lol
And if you would like to good example the Mill in chesterfield is an amazing shop which I cannot fault, the selection of reps is great, the staff know their stuff, the animals are in nice sized clean vivs and are healthy.
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Old 15-04-2007, 06:35 PM
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you wnant to have a nice little shop make sure it is clean, all the vivs, are looking good, and clean, and 24/7 water. also no poo, should be cleaned straight away seen your in there all day. And maybe some small monitors (but thats me, coz i am getting some, so others will say diffrent) but clean is good.! also a variety of geckos, LEOS. and corns, as they are starters, I would ask if people/coustomes, if they found what they were looking for, then you can note what you dont and maybe stock up and say come back next week, that help
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Old 15-04-2007, 06:41 PM
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i worked in several shops and the number1 turn off was any smell. customers would tell me all the time about shops that had a smell. it would hit them as soon as they walked into places. i know what they mean. a smell is an instant turn off and is what they remember.
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Old 15-04-2007, 06:43 PM
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Quote:
Originally Posted by mark666black View Post
Knowledgeable staff is always a bonus! Clean vivs with clean water for the animals. Good sized vivs without 3 different species of snakes stuffed into one tiny cage. Healthy looking animals that don't spend their whole time in their water bowls because they are infested with parasites. A good selection of animals to choose from, not 17 variations of corns and 1 royal python.
I've yet to visit your new shop, (but I will) the above is in reference to the other 2 rep shops in sheffield, if you want to know what not to do go and visit them lol
And if you would like to good example the Mill in chesterfield is an amazing shop which I cannot fault, the selection of reps is great, the staff know their stuff, the animals are in nice sized clean vivs and are healthy.
I love the mill its great, cant really fault it apart from the fact that my friend bought a lovely milk snake that has so far refused to feed, they said it had fed the week he got it, i seriously doubt that.

The other two in Sheff are good, i just hope we can all exist together, im sure we will.
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