Have you not considered contacting the RSPCA, as I am sure that shop owners have to have standards in order to keep livestock. I don't think it would do any good to tell other people on the forum but to go straight to the authorities who can check it out, make them change it and even close them down.
Bats
that can take weeks an in the meantime the animals are suffering
Your local authority are responsible for licencing shop licences, and should conduct a visit with a vet if there is a complaint. This is certainly the case where I live.
Your local authority are responsible for licencing shop licences, and should conduct a visit with a vet if there is a complaint. This is certainly the case where I live.