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Old 19-10-2007, 11:14 PM
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Default Custom Vivs

I have been reading about the terrible job that someone did on a viv stack, and i feel for the buyer, nothing worse than not getting what you order, specially when you have animals waiting

Anyway i dont want anyone else to have the same problem so i am recomending my tank and viv maker

Custom aquaria has been manufactoring tanks and vivs for at least 12 years, well thats how long ive been buying from them, Matt who runs the firm is a great bloke, very down to earth and extremely helpfull, He will make a tank or viv in any shape or size and is very very reasonable on price, he doesnt advertise as all his trade is from regular customers and word of mouth. If you are after a viv or tank give Matt a ring on 01933 356894 his name is matt and tell him steve from tarantulabarn gave you his number, hell know then what vivs. Even if its just for a quote. He also attends most of the uk shows as well
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Old 19-10-2007, 11:16 PM
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Do you know what he's like for delivery? Also what's his lead time like?

Looking at placing a reasonably sized order with someone very soon.

Mason
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Old 19-10-2007, 11:18 PM
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maybe a sticky with custom viv builders (good recommended ones) would be a good idea to prevent thi sort of thing happening again!
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Old 19-10-2007, 11:28 PM
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thing is i'm sure vivbuilder will have plenty of happy customer, no one stays in business without them, must have repeat customers too (see above)

More important I think is how they handle themselves when there is a problem.

Mason
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Old 19-10-2007, 11:45 PM
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What i find strange Mason is that their website says they do shop fittings etc etc and can build anything you want but Freeky said they told them that 'the bloke who builds them has flu'. Surely if its a big company doing as much as they say, they'd have more than 1 person doing the work.
1 man band trying to look bigger than they are or business not as good as it should be and letting people go?
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Old 20-10-2007, 12:31 AM
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Quote:
Originally Posted by quixotic_axolotl View Post
Do you know what he's like for delivery? Also what's his lead time like?

Looking at placing a reasonably sized order with someone very soon.

Mason
Matt is a good bloke and very helpfull, he will work with you so tell him what and when and i am sure he will oblige
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www.tarantulabarn.com
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Reptile Rescue Southern
Now rescuing as far North as Birmingham and monthly deliveries around the UK
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Old 24-10-2007, 07:05 AM
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I've bought a viv from Custom Aquaria about 8/9 years back at a show and it was of very high quality
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