I arranged deliverly of an animal last weekend. I told the people who had the animal that the deliverly people would be there about 8.30 -9 thats what i was told.

Anyway to cut a long story short the dleiverly people where 5 hours late?
The people who had the animal made their parents stay in their house but they could no longer wait.

I lost £60 and im not happy, where do you think i stand on this?

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you mean the delivery driver still charged you £60?

I belive the dilivery company is at fault here. keeping in mind i dont know the circumstances and my legal knowledge isnt that good. I belive you can claim back, any cost you incured, costs of the animals and cost of loss of earning through non collection of the animal, so long as a collection time was clealy specified. thats if the company was fully insured.

edit: You are also fully entitaled to claim back the dilivery costs.

jay

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Keeper of all things pygmy

did the delivery men call you or the seller to say they were going to be late?

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No they didnt call, they just sent me a pm through this forum which i didnt read till after i got the phone call off them to say they were there and not one was in!

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Any help on how i should go about getting my money back? this was petwheels by the way.

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Oh here we go, not a rebound from the other thread is it?

It was me who was collecting the w/c sick Hermanns tortoise referred to here. Yes i informed her i was going to be late, i was told that although the people were going to work they`d arranged for their parents to stay in, and yes i did charge because i did a 400 mile round trip to collect the tortoise to arrive at an empty house. Do you have the contact number for the collection point yet Sarah? Considering you keep on about the facyt i didn`t call you when i knew i was running later than planned makes little difference as you had no way of contacting them anyway!!!

I give up. Anyone else fancy taking a shot while i`m at rock bottom???


PETWHEELS IS NOW NO LONGER OPERATIONAL!

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Excuse me you were 5 hours late they could not wait any longer
You should have called to tell me.
As i said on the phone they are on line all morning so i can chat to them, they were at work when you arrived.
£60 is alot of money

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you should not close down petwheels as i may need you in the future! you cant let a few people beat you down, you should just take a little time out

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I pmed you to tell you i was late, it is not my fault you didn`t read it. Yes i was later than i informed you, but only by an hour. If i had a very sick hatchling tortoise who desperately needed help, andi knew i had a courier coming i wouldn`t have given up that soon!
Because of hanging around in Sunderland, calling at neighbours houses etc trying to get a contact number i lost another job that afternoon. I spent 8 hours driving, £65 in petrol and lost a £50 job all in one morning, for absolutely nothing but insults, and you tell me £60 is a lot of money! Yes i know that!

I`m not going to respond any further. People now have their opinions and can feel free to judge me as they will.

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