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Old 30-10-2008, 09:15 PM
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Default comined heat & uv lamp trouble

I really am not having a good day!!

My new 160W mega ray bulb arrived today, after setting it all up it worked for about 5 mins then nothing!!!!!!
I think it has blown (when I look inside it doesn't look like the filament is continuous - I think there is a break in it) would there have been anything that I have done that would cause this or do I just have a duff bulb????

What with this waste of £50 and Thomas being ill, not a day to remember!
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Old 30-10-2008, 09:26 PM
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Awwwwwwwwww bless you! Surely it's a duff bulb, ask for a replacement asap and good luck!
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Old 30-10-2008, 09:26 PM
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Denise, if you purchased your megaray from Darren then he will, no doubt, sort the problem - email him and let him know and he will sort you out!

Tamie
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Old 30-10-2008, 09:27 PM
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there should be 6 months garuntee on the bulbs, always keep the receipt, you should certainly get a replacement or your money back.
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Old 30-10-2008, 09:49 PM
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They all come with a guarentee Denise - I'm sure if you phone the supplier and send it back they will replace it.

I have recently changed from Powersun to megarays and I am really pleased with them..
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Old 30-10-2008, 11:19 PM
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Cheers guys

Have emailed the supplier and will call tomorrow if I don't hear anything.
Am going to bed soon before anything else goes wrong!
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Old 31-10-2008, 11:18 AM
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If you do a search on here you'll find that this happens quite a lot, new bulbs often cut out intermittently like this but eventually settle down after a week or two, it's actually part of a safety feature.
I'm not saying it hasn't blown, but try turning it off for at least 15 minutes then back on and see if it works, if it does then it's obviously not blown!
Having said that I think this problem is more common with the 100W bulbs that the 160W ones, have a read of this Mega-Ray | FAQ
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Old 31-10-2008, 12:13 PM
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Thanks for that Graham - I shall go and get it ack out of the box and see wat happens, if nothing thankfully te supplier says I can send it back for a replacement.
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Old 08-11-2008, 11:01 AM
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I got my replacement bulb on Thursday and it worked fine, yesterday it worked fine, but today nothing. I took the bulb out of the holder and again it has blown!
Would the fact that it is on a timer cause this or do I simply have a bulb from a bad batch??
Am going to send it back again and fingers crossed will get a new one but if it is being on a timer (Ican't think of anything else) then obviously I won't use it anymore.
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Old 08-11-2008, 11:17 AM
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I'd check what fuse is in the plug as it could be its overloading. Either that or you've just got very bad luck.

I have seen megarays burn out if tiped on their side while switched on but they normal come back on after about 20minutes afer cooling down.

Good luck in getting this sorted.
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