Originally Posted by Arcadiajohn
Hi, Just to confirm,
All shops can obtain our products.
You can only use a dedicated true High output T5 lamp in these fittings. T8, T12 or Standard output T5 will not fit/work.
If you need some help sourcing a lamp please let me know,
If the lamp was broken on delivery the shop should indeed replace the lamp FOC.
Please PM me if i can help
Hi. Thanks. A replacement is now in the post but I was panicking a bit as I'm running out of time before my beardie arrives and my local reptile place can't/won't get me a bulb. They only want to sell what they stock!!