Hi Teresa, you have to click on the feedback tab (just up to right of this), there's a highlighted piece of text under the feedback score that says "VIEW ALL FEEDBACK" click on that one, the page it goes to then has a member feedback, with all the scores etc. just under that, in the same highlighted font it says "SUBMIT FEEDBACK FOR...." Me! click on that and there's a few boxes asking happy-neutral-bad, overall experience and a box for comments.
Hope that's right I'm on my 3rd so think that's right, took me half hour to figure it out and I've done it twice haha.
Take care Andy x