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Old 26-03-2013, 02:14 PM
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Hi. Can anyone tell me if I can use another brand of UV bulb in an Arcadia T5 D3 set up. I've bought the whole kit but the bulb has arrived smashed and I'm running out of time to receive a replacement and the local shop doesn't sell Arcadia products
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Old 26-03-2013, 02:24 PM
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Quote:
Originally Posted by Sarah47 View Post
Hi. Can anyone tell me if I can use another brand of UV bulb in an Arcadia T5 D3 set up. I've bought the whole kit but the bulb has arrived smashed and I'm running out of time to receive a replacement and the local shop doesn't sell Arcadia products
As long as the bulb is the same length and fitting you can use whichever brand you want love. Just make sure it fits properly.

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Old 26-03-2013, 04:38 PM
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Quote:
Originally Posted by Sarah47 View Post
Hi. Can anyone tell me if I can use another brand of UV bulb in an Arcadia T5 D3 set up. I've bought the whole kit but the bulb has arrived smashed and I'm running out of time to receive a replacement and the local shop doesn't sell Arcadia products
I'm sure the shop you bought it from will send you a replacement free of charge.
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Old 27-03-2013, 12:45 PM
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Hi, Just to confirm,

All shops can obtain our products.

You can only use a dedicated true High output T5 lamp in these fittings. T8, T12 or Standard output T5 will not fit/work.

If you need some help sourcing a lamp please let me know,

If the lamp was broken on delivery the shop should indeed replace the lamp FOC.

Please PM me if i can help

John,
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Old 27-03-2013, 01:11 PM
Hatchling
Join Date: Mar 2013
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Quote:
Originally Posted by Arcadiajohn View Post
Hi, Just to confirm,

All shops can obtain our products.

You can only use a dedicated true High output T5 lamp in these fittings. T8, T12 or Standard output T5 will not fit/work.

If you need some help sourcing a lamp please let me know,

If the lamp was broken on delivery the shop should indeed replace the lamp FOC.

Please PM me if i can help

John,
Hi. Thanks. A replacement is now in the post but I was panicking a bit as I'm running out of time before my beardie arrives and my local reptile place can't/won't get me a bulb. They only want to sell what they stock!!
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Old 27-03-2013, 01:31 PM
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your beardie will be fine without UVB till the replacement arrives so no need to panic.
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