Delivery FAQ - Blue Lizard Reptiles - Reptile ShopDelivery is usually within 1-3 days from the point of ordering. For livestock and frozen orders we will always contact you prior to despatch to check someone will be available for delivery.
You will receive an email from us as soon as we dispatch your order.
We check the weather before dispatching any livestock or frozen orders to make sure your order will not be too cold or hot during transit. You may experience a delay if the weather is not suitable for us to transport your order.
For safe travel for livestock in cold weather, we need the overnight temperature to be 5 degrees C or above. We monitor the weather on a daily basis for all areas of the country where we have orders to dispatch, and dispatch as soon as the weather allows.
If you have any queries about your order then please contact us quoting your invoice number.
Yup we are always on the other end of the phone!! Our number is 01909 51 8808.Ring them in working hours and ask....