Ok, let's say Martin then
This guy is a star.
We chatted by phone and agreed on what i wanted. (this was his last one so no choice on instar).
As we are no big fans of the Royal Mail and posting live animals in general, he offered me to bring it to work with him so i could pick it up some time during the day so we met, had a chat and coffee and ta daahh!
He's a good man.