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Discussion Starter · #1 ·
Two months ago I purchased a 2 year old corn snake from Pets At Home. Upon taking her home she was welcomed to a new tank, with bedding, hides, full gradient of temperature and water.

As of now, she has not fed at all, she is petrified of her food and wants nothing to do with it, I called PAH and I was then told that she had been neglected by a previous owner, and at the store they normally just (and i quote) "chuck the food in with her and leave her to it".

I've also found she has quite odd scales, that they seem to lift easily and there are small chips in the belly scales.
Her vent is also slightly lifted from the body and has a pink-red tinge to it.

Recently I managed to force feed her two mice tails and some feet but she still wont feed of her own accord.

I've come to feel she needs to be taken to the vet and that PAH need to be informed that their reptile specialists are awful and "we're not sure" isnt a suitable answer for "How did her previous owner treat her?", I should have been informed of said neglectful owner upon purchasing her, rather than telling me two weeks down the line.
(They also said they would call me a month after purchase to see how she was getting on, they still haven't called me.)

She's now faded and getting ready for shed, she still drinks water and is energetic but isn't two months a bit far for a snake to not eat?

All help is appreciated as I love her to pieces and I want to make her life as enjoyable as possible
 

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Discussion Starter · #3 ·
About a week and a half after i bought her, i let her spend the first week in her tank without being fully handled so she could settle in properly like i did with my other two corns. So only after she setted and i took her out, I noticed the scales slightly coming up.
 

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inform P.A.H that she needs vet treatment and that it is shocking they should sell someone a snake without alerting the new owner to past troubles. I guess you could also tell them that you have sought advice and you are contemplating taking it further?

She does sound like she needs a vet to have a look at her. Do you have her quarantined from any other snakes?.

can you get pics of the scales and vents at all?

Wee shame :(
 

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I would be surprised if they take the snake back now, but it's worth a try.

I'm sorry for your predicament, but thanks for posting it. It serves as a good warning to others on here about the hazards of buying a snake from an organisation where most of the staff have no idea about the animals they are selling. Luckily, our local branches are not to bad, but even there, the specialist is not always there and also has other things to do.
 

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Discussion Starter · #6 ·
They've said the most they'll do is take her back and try to feed her but the reptile vet at our one only comes in if his request list hits a number like 30 or something and even then takes a week or so to turn up, or cancels last minute so he seems completely useless.

I will be sorting out a professional vet for her rather than someone who turns up when they fancy.

Yes she's quarantined from my two 8 month old corn snakes, they have completely different tanks from each other. I'll sort out some photos soon as she's having a nice sleep in her mossbox at the moment.
 

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Two months ago I purchased a 2 year old corn snake from Pets At Home. Upon taking her home she was welcomed to a new tank, with bedding, hides, full gradient of temperature and water.

As of now, she has not fed at all, she is petrified of her food and wants nothing to do with it, I called PAH and I was then told that she had been neglected by a previous owner, and at the store they normally just (and i quote) "chuck the food in with her and leave her to it".

I've also found she has quite odd scales, that they seem to lift easily and there are small chips in the belly scales.
Her vent is also slightly lifted from the body and has a pink-red tinge to it.

Recently I managed to force feed her two mice tails and some feet but she still wont feed of her own accord.

I've come to feel she needs to be taken to the vet and that PAH need to be informed that their reptile specialists are awful and "we're not sure" isnt a suitable answer for "How did her previous owner treat her?", I should have been informed of said neglectful owner upon purchasing her, rather than telling me two weeks down the line.
(They also said they would call me a month after purchase to see how she was getting on, they still haven't called me.)

She's now faded and getting ready for shed, she still drinks water and is energetic but isn't two months a bit far for a snake to not eat?

All help is appreciated as I love her to pieces and I want to make her life as enjoyable as possible
Have you got any pics of the scales and vent? How have you offered her food (ie strike fed, warm prior to feeding, brained, etc.), and how often? Are you sure she's not eating due to the time of year? 2 months is fine for a snake not to eat assuming they are in good condition. Is she in good condition? Body shape triangular, square or round?
I think you may have got a little ahead of yourself possibly with the force feeding, many other things can be tried before that, it's quite stressful for the snake : victory:
 

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Discussion Starter · #8 ·
I've offered her food in all possible ways, thawed at room temperature, of course. Brained, warmed, left with her and covered her tank with a sheet so its in private, I've done all I can and my main concern is that her spine can be felt so I'm thinking she might of gone without food for longer than the staff said.

She doesnt want any photos taken of her vent at the moment, being a bit of a hissy-bum!

http://i42.tinypic.com/ke6t5v.jpg
 

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I suspect this corn was sold on by a member of staff not the shop. Local branches can't source their own snakes that is done by head office.
 

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Is she in shed in that picture? She looks a good weight to me, so has obviously fed before... Maybe she just needs longer to settle. What are her temps? Is it possible that it could be infact male? And therefore off food for breeding season..?
 

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Discussion Starter · #12 ·
Is she in shed in that picture? She looks a good weight to me, so has obviously fed before... Maybe she just needs longer to settle. What are her temps? Is it possible that it could be infact male? And therefore off food for breeding season..?
Yes, she's been faded for about 3 days now, her temps stay well between 25 - 30 c. I've not attempted to find out the gender myself as the vent is pink/red and hates to have it touched at all, But Pets At Home are adamant that she's female.
 

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If she's in shed then she won't feed anyway. Leave her to shed and then try her on a warm small mouse, if she doesn't eat it then leave it in with her. They're normally more ravenous after shedding :)
 

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Discussion Starter · #14 ·
That's great to hear Becky, I'll give that a go when she sheds as she's just started going into blue in the past few hours.
 
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